Customer did not leave a comment.BRIAN L.
Customer Reviews for Saulteaux Junction
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Booked over the phone. Asked if any other charges and none was my answer. Got there and insurance was an extra. Also we ended up needing an adapter to plug lights in. Even then there was no extra length of electrical line with the trailer so we ended up using it without lights. Our electrical line has always been long enough for any other trailer but not this one. Strap ratchet was very rusty, to the point it did not work. Only after significant effort could we get it engaged. Also it took quite a while to pay for the rental. Overall not a great experience.JOHN B.
Customer did not leave a comment.Matthew R.
The lights and electronics need to be checked out and maintained before leaving the lot. And also rechecked upon returning rental equipment.ANGUS D.
First off I reserved a trailer at park street uhaul in regina and absolutely got no service and they told me to go somewhere else cause they didn't want to move a pup that was in the way of the trailer so I went to salteaux junction and they did help me but the staff was not trained on how to complete the computer part of the job so after an hour we together got it and yeah they need to be trained for the lazy people at the park street uhaul store they need to be fired they are not willing to do there job at all I will be leaving a very bad review about them for sure they are lazy and no customer service at all and will not get the machine that you reserved and make you go somewhere else that is not acceptable horrible serviceJAMES B.
Great service for someone who has never rented a uhaul before,they helped us attach the trailer and make sure we knew all the information before we left. Took longer than expected but understandable with a new location. Thank you for the great experience!JASMINE O.
Staff had NO idea how to rent a uhaul, I had to do the paper work 4 times and the staff had to ask me how to hook the trailer up. VERY unimpressed. Other locations have taken me 10 mins max to rent, this location took me over an hour.Steven C.
Location too far from town.OVIE MAVIS I.