Customer Reviews for Save A Step Used Cars

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Save A Step Used Cars

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LINDA B.
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The guy was real rude the place was real nasty and he didn't give me what I asked for I ask for a 15 footer and I got a 26 footer he didn't even try to call the people that was suppose to drop it off at 3:30 it was after 5;00 before I got a u haul bad customer service

Thomas H.
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Unfortunately it poured the last few days and the trailers where in the mud. Other than this all was ok.

Craig Y.
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Customer did not leave a comment.

PATSY Z.
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Absolutely a great experience!

Darrell T.
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Customer did not leave a comment.

derek H.
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I was extremely dissatisfied with the business and the way it was conducted in the rental. The owner of the establishment where I wanted to pick up and handle my business at was extremely vulgar, rude and profound as well as non ethical in the way he handled/conducted business. I would in no way or form suggest anyone going to or trying to handle business with save a step in Fitzgerald Ga. I would also highly recommend that u-haul pull all of its product and business from this establishment in the regards or saving your name.

Heather F.
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You could actually inspect the vehicles and make sure they are ready for the next person. You could have road service take less than 3 hours to repair a tire. You could add those lost hours to the rental. You could tell consumers that the place they are returning the truck to has almost no cell service and that they'll have to walk around in the dirt holding their phone up trying to return the truck.

Myrtis C.
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Customer did not leave a comment.

Christopher C.
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Customer did not leave a comment.

MYRTIS C.
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Good service. Thanks

Thomas B.
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First, I made a reservation at one location in 31750. They had a truck on the lot a few days before my reservation date, but Uhaul told them to send the truck to another Uhaul dealer in town and changed my reservation to pick up there. The first Uhaul dealer called Uhaul to ask what was going on and didn't get a satisfactory. Second, I then had to go to the second dealer to pick up the truck. And they had two trucks on the lot so why move one from another dealer. I called the night before to confirm. I talked to the dealer and asked what time he opened. He said he got there at 8:30 am. I told him I would be there at 8:30 and he said fine. After leaving at 5:00 am from South Carolina in order to get there at 8:30, he did not show up until 9:15 am. We were very frustrated and will refuse to use that dealer again.

WILLIAM C.
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Customer did not leave a comment.

Terry S.
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I think its very sorry of uhaul to send people 22miles to pick up a truck and then charge them for the milage

Pam T.
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Customer did not leave a comment.

Margaret B.
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I told a friend already

Robert C.
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The lot getting to the door of the office was covered in water and muck. The truck itself was loaded with roaches and was not clean. My paperwork states that it's a 2 day rental however I had to have the truck back in 24 hours, this I don't understand. I picked it up at noon on Sunday and it had to be at the drop off location by noon on Monday, that's only 24 hours not 48. I'm not very pleased with the overall experience.

evelyn D.
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Customer did not leave a comment.

evelyn D.
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Customer did not leave a comment.

Daniel J.
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Super helpful. Thank you so much

Jace T.
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Customer did not leave a comment.

Kenny F.
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Don't let it be raining!!!?

No reviews have been submitted for this location.

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