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Todd S
Customer Reviews for Save Green Self Storage 2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
we hit a rainy few hours and some how stuff on the floor by the driver wheel well got wet and ruined. reported it to the drop off location staff
CHRISTOPHER BAgain it wasnt the drop off location. I guess they cant help you if there is a truck issue. My truck leaked during a rain storm.
SHARI GThe lady at the front desk was rude. She was rude about basic questions. Nobody would help with securing the tow dolley or checking the equipment. The Uhaul equipment was not well maintained. The trailer lights went out after leaving, the truck brakes shuddered badly after leaving, the truck ran rough and would jerk when going up hill or accelerating. I would not recommend them to anyone.
DAKOTA BExperience was pretty much seamless and had great customer service.
JAY GThe manger Carrie is very rude, charged me more than I was told and when I turned equipment in 2 days earlier I did not receive I credit as I was originally told and promised that I would.
DEAN SExtremely rude staff. I will never go back here again.
MATTHEW KI was initially charged $76 for a 15’ box truck. They asked me new questions which I have never been asked before. Come to find out the mileage I told them I’d “probably” drive after telling them I’m moving 3 miles one way was 30 miles. I had to pay for the 30 miles as well as the $15 fee and a $30 truck rental. I told them I wanted the $20 local day rental and was told that’s not available anymore. I drove 6 miles and had the truck for 4 hours. I used no fuel and was told if I drove over the 30 miles I would be charged $1 a mile more. Rip Off! I’ll borrow someone’s pickup if I need it again!
ROBERT L