Customer Reviews for Sawaya Bros Jr

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sawaya Bros Jr

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Marlyn C. on

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I was able to reserve the truck on short notice. The process was painful and the staff was very helpful.

PRIMA C. on

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Thank you for taking the truck even if it was set for a different location

SAMUEL G. on

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Customer did not leave a comment.

adriana m. on

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CHRISTOPHER C. on

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Taraz N. on

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Shady neighborhood, crowded parking lot. Managed to drop off the truck and key with self-check out service, however.

chayna d. on

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The Uhaul had to be towed due to it breaking down in the middle of my move. I would like a refund.

John S. on

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Laura A. on

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Sean N. on

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Kurtis gave wonderful customer service when he heard my concern

richard g. on

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The place was skechy and there was random junk on the trailer with homeless people sitting on it. I didnt let my girlfriend get out of the car and told her to lock the doors once i got out. The guy that helped me with the trailer told me that my combo didnt work even though I know for a fact it does work and has worked in the past. I had to call the main office to sort it all out before I could rent my trailer. He didnt know how to work the u hual rental interface system very well and I was forced to help him pick out the options that were extremely apparent on the screen stating that "someone else put in my info wrong" or something. It delayed my schedule and forced me to arrive at my racing event later than I would have liked. I will schedule far in advance with the main office so I can rent from the guys in city heights again. The trailer was fine, towed straight and true, and I had no issues loading my race car onto it. I will rent from u hual again in november.

ARTHUR M. on

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MARGARET H. on

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Nothing!

Ashlee M. on

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Tyler W. on

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Had no idea this was the right spot . It was too small to back up a trailer. I had no one to help me , and it looked like I was going to get robbed.

Juan F. on

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Great customer service. Great location. And, what a treat - come hungry, they have great food!

Gregory C. on

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christopher q. on

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After hours drop off

John C. on

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lisa h. on

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It wasn't that this location wasn't clean It wasn't inviting to DROP A UHAUL OFF. It was a neighborhood grocery convenient market. However. The U-Haul sign wasn't posted well. I thought I was in the wrong neighborhood. AND THEN A WEEK AFTER I DROPPED THE TRAILER OFF (I brought it back a day early even!) U-Haul called and told me there was no record of me dropping it off. SERIOUSLY. As if moving isn't stressful enough. ugggh. I never heard back so I hope that got sorted out.

MARTIN S. on

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Customer did not leave a comment.

Jessica E. on

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Very uncomfortable location

John M. on

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Find a better drop of location.

Ryan K. on

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The location was really busy when I arrived, but the staff went out of their way to make sure I didn't have to wait.

brycen d. on

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Was literally in and out in under a minute.

Muhammad L. on

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fast service

Keisha C. on

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Service was professional

MICHAEL M. on

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Had a little bit of a wait but employee was very helpful.

William V. on

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Customer did not leave a comment.