The parking was very difficult to figure out, both when arriving and maneuvering the truck. They did not have the additional equipment we had reserved. That being said, the staff were very friendly and despite issues with their computers they did their best to get us our truck and explain the rental process.
KAITLYN B
La Nueva Michoacana
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Diego, CA 92113
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Customer Reviews
- 4.0 Average Customer Rating
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This was a dropoff location only - at a market. It was not a storefront. I dropped the key off in a drop box.
Katya AThanks, truck ran great 👍🏿
michael hTodo bien gracias
Filiberto FThe location was advertised to be open until 5PM everyday. We got there a day earlier then the reservation time at 4:30 PM to drop off the truck. It was a restaurant/shop and when we asked the staff who to checkout and drop off the keys they told us that the manager for the U-haul section is not there. But they said that they can take the keys and give it to them when they are back. A day later we keep getting calls from U-haul about "when" the truck will be dropped off. We told them it's already dropped off at the location. We get another call asking us if we dropped off the keys because the location couldn't find them... Eventually we called U-haul again for the 3rd or 4th time and the rep was very helpful and put a note on the reservation to ensure that the location finishes the checkin process. A day or so later they finally checked the truck in.
Alireza A