Property was small and hard to get into.
WESLEY W
Customer Reviews for SB And T Enterprise
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not clean equipment box and cab both were filthy.
Benjamin HThere was no one there (it was all by phone) and I had the normal issues with not being able to lift it onto my hitch, not being able to get the electrical to work, etc. When I called, they could not come but told me to call into the main number and wait on a tech person (which I ended up not needing). For such a big piece of equipment I needed some help on site. I ordered this online asking for it to be sent to a different site in Jacksonville which would have had assistance. I did not like being assigned another site instead, with no one present.
STEPHEN WThere is no one at this location to help you connect trailers to vehicles. It’s totally self service
Robert GThey were rude. The truck was not ready at all. There was food all over the floor of the cab. They werent there when we selected an in person pickup so they were 2 hours late to get us the truck.
Kelly SMy reservation was at 8:00am and when I got there, there was no one there, I checked in with the app, no code was given for a lock box, I called the locations number over and over with no answer,, I did not get a call back until almost 10.. actually I didn’t get a call back, I called one more time and someone finally called back,, very unprofessional
lanora eOnly dropped off the trailer but someone was outside to assist with the drop off.
Ronnie L