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JOSEPH K
Customer Reviews for Schafer Auto Clinic
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very courteous and professional. Easy to work with.
SUSAN RSchafer’s is great!
JOSEPH TThe connection is horrible for after hour pick-up. When I called customer service whoever helped me was an ass hole. I asked to leave a customer review where I was told they don't do that.
Joshua AEven though the location was closed in the day of the return everything was processed right. The app and the website never worked, so check in was very frustrating. U-Haul needs to fix both of these things ASAP.
Marcy MYou couldn't ask for a better representative. .
James OHe has it under control.
MARIE MExcellent Service!
Mark KExcellent customer service, was very great full for all the help I received
Gordon OTrent was great to work with. So glad I used this location
Rick TThe gentleman who helped me was so very kind and helpful! I was nervous about picking up a trailer and attaching it to my car, but he right away complimented my hitch. He did a great job answering my questions and there was no rush. He was so great!!
Mariah WGreat customer service.
Anita BFantastic. I would service my car here if I lived in the area. Wonderful, friendly and helpful people!
ROBIN CSchafer Auto Clinic was awesome. They did a great job in helping us get a truck. So much better than all of the dealers we spoke with in Salt Lake. I would highly recommend Schafer Auto Clinic to anybody and everybody.
CURTIS HSuper easy to return and very friendly.
Jason SThe folks at Shafers are helpful and easy to contact. I would re omens them to anyone.
Matt SCruise control
Kenneth POn both ends, beginning in Monticello UT and ending in Missoula MT, I was totally satisfied with the customer service provided. I will use Uhaul again in the future when such services are needed
Matthew SThe location is not marked and it was difficult to find. The guy unhooked the dolly and left it sitting behind my truck and there was no way out other than how I came in and I had to move the dolly so I could leave.
Raymond CTiny location, no employees present, tons of junk cars on premises. Dropped the trailer off OK but the facility is appears to be a real mess.
Thomas FI was not told that my 2002 Ford Explorer was not, by UHaul's standards, supposed to be used with a UHaul trailer.
David SAll good.
TIMOTHY CQuick and easy.
Joy HSchafer Auto was very helpful and accommodating.
Rhonda Lvery accommodating and friendly. thanks for your help!
SPENCER BTrent was very helpful getting me hooked up and a very personable man. Being an amputee, I really do need help at times.
Rainer HSuper friendly and helpful guys - despite how busy they were, I was approached even before opening my vehicle door. The man offered to unhitch and move the trailer himself. Great customer service. Manager was also very friendly.
Steven WEnded up paying about $100 more than I was quoted on the phone.
KATHLEEN JNothing. It was straightforward and easy, the man who helped me was very nice to work with.
Rebecca CNo room to park. Looks like a junk yard.
Shannon KI swear I put exactly 7/8 of a tank at the Maverick Inn town in Monticello why am I being charge for gas
Joseph TThe rental when quickly and smoothly
Blair Cneed a moab utah location
Randall BNothing. These people were very nice am I very kind.
Gere DSuper friendly and helpful!
Suzann ANot a thing!
Mimy BI'm disappointed that there's no longer a U-Haul location in Moab UT. I had to drive 70+ miles from Castle Valley to Monticello UT.
Dennis DBetter weather conditions.
kenny hGreat location but u haul Corp suck
JOHN NNothing. This service met our needs. Thank you.
Scott GNot much room in their yard, but good service from nice people.
christi hWish there was a u-haul in Moab where I live, but excellent service in Monticello with Trent.
Annette KGreat Friendly knowledgeable and helpful
floyd hNot enough room to drop off things
Shannon KSome conflict with the scheduled pickup time was outweighed by the helpful staff members.
Steve MEverything is good
Gerald YShaffers auto repair and uhaul are very personable and had the equipment I needed and when I needed it. Very smooth process for pick up and drop off. They are very responsive. Great customer service.
marta MNothing, great experience. Helpful gentleman.
Thomas GExcellent customer service, everyone was nice and helpful and accommodating
David K