Customer Reviews for Schotts Marathon Inc
(U-Haul Neighborhood Dealer)

588 reviews

711 N Main St   London, KY 40741
(Mi N Of I-75)

(606) 877-1810

Office Hours

  • Mon-Fri: 7:30 am - 5 pm
  • Sat: 7:30 am - 11:30 am
  • Sun: Closed

Services at this Location:

Contact Us

(606) 877-1810

711 N Main St
London, KY 40741
(Mi N Of I-75)

Services at this Location:

Office Hours

  • Mon-Fri: 7:30 am - 5 pm
  • Sat: 7:30 am - 11:30 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

nothing!

KRISTA P 
Rating:
5.0

Dave did a great job for me. Nice man.

Bradley P 
Rating:
5.0

The gentleman that helped me was super nice and awesome to talk to!

ZACHARY H 
Rating:
5.0

Great place to rent from and awesome staff!

Jared M 
Rating:
5.0

Staff was very friendly and helpful.

Terry G 
Rating:
5.0

Customer did not leave a comment.

Felipe P 
Rating:
5.0

Customer did not leave a comment.

Christopher F 
Rating:
5.0

Great and friendly service from David

Stanley H 
Rating:
5.0

Customer did not leave a comment.

john F 
Rating:
5.0

Customer did not leave a comment.

Larry P 
Rating:
5.0

Always excellent service!

CATHERINE R 
Rating:
5.0

Customer did not leave a comment.

CATHERINE R 
Rating:
5.0

Customer did not leave a comment.

Cecil L 
Rating:
4.0

I am lucky I received a truck the first location was closed and uhaul milage is too expensive

Randall W 
Rating:
4.0

Customer did not leave a comment.

Chad M 
Rating:
5.0

Customer did not leave a comment.

Donnie B 
Rating:
5.0

Customer did not leave a comment.

Brandon M 
Rating:
3.0

I drove from starting point to finishing point and U-HAUL is trying to say that there were more miles on the truck than what was supposed to be to be on there. THATS bullcrap. Is this a way to take more money from your customers or does your gps system suck? The vehicle was clean with the exception of the smell of dead fish in the back. I cleaned that before I placed my belongings in it. So either way, U-HAUL got almost a quarter of my deposit for something that didn’t even happen. Like y’all aren’t expensive enough as it is.

Rhonda T 
Rating:
4.0

There was an open spot to park no issues. Took us a second to find the lockbox but it was fine. Good spot for it tho. No one was there after hours, it was clean outside and in a well lit area. Police drove by a few times on the man road so we felt safe.

Christopher H 
Rating:
4.0

Customer did not leave a comment.

Wayde M 
Rating:
5.0

Customer did not leave a comment.

Terry M 
Rating:
5.0

This is an excellent location with great customer service and friendly knowledgeable staff really appreciate such a good experience. Go Gators

SHANE L 
Rating:
5.0

Professional courteous and friendly people. David represents the industry well.

Michael S 
Rating:
5.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Customer did not leave a comment.

Paul C 
Rating:
5.0

Very nice people.

MATTHEW E 
Rating:
5.0

Nothing. Everything was perfect, the gentleman that was helping me was super helpful and friendly and very professional. I will recommend this Uhaul location to everybody I know

Tim S 
Rating:
4.0

Customer did not leave a comment.

JONATHAN M 
Rating:
5.0

Customer did not leave a comment.

Robert K 
Rating:
5.0

Customer did not leave a comment.

Robert K 
Rating:
4.0

Customer did not leave a comment.

Paul C 
Rating:
5.0

Second time I have used this U-Haul location, and wouldn't go anywhere else!! Personal, friendly service! Highly recommend!!!

John D 
Rating:
5.0

Customer did not leave a comment.

ERIC S 
Rating:
5.0

Customer did not leave a comment.

CHARLES P 
Rating:
5.0

David was extremely kind and helpful.

RICHARD F 
Rating:
5.0

The gentleman manning this location was a wonderful person! He was kind, courteous, and professional.

ELIZABETH K 
Rating:
5.0

Customer did not leave a comment.

Donald B 
Rating:
5.0

Customer did not leave a comment.

Becky C 
Rating:
5.0

Customer did not leave a comment.

LACY S 
Rating:
5.0

I don’t really have anything to improve, but I just wanna say they went above and beyond to make sure that we got a U-Haul since we were having problems getting a U-Haul in Manchester and he made sure that you know we got the same rates as we were going to get for the other truck

KATHRINE S 
Rating:
3.0

Would like conformation of receipt of the trailer. I went online to verify the transaction was complete and it was complete.

MILTON K 
Rating:
5.0

Left after hours, so did not have access to the facility

THOMAS M 
Rating:
3.0

Customer did not leave a comment.

Cory T 
Rating:
5.0

Customer did not leave a comment.

Vanessa C 
Rating:
5.0

Awesome experience !!

Johnny E 
Rating:
5.0

David was great, and stayed late on a Friday evening to get us taken care of.

Aaron V 
Rating:
5.0

Figure out an easier way to do returns through the app. I ended up just leaving the trailer and called in the morning. Luckily, the drop off was super cool and took care of everything so i didnt have to come in. 5 stars to them. Other than trying to return via the app, great experience.

JOSEPH G 
Rating:
5.0

Customer did not leave a comment.

STANLEY I 
Rating:
5.0

Customer did not leave a comment.

Candace S 
Rating:
5.0

Customer did not leave a comment.

connie g 
Rating:
5.0

Customer did not leave a comment.

Charles B 
Rating:
1.0

I booked the U-Haul for Saturday, it wasn’t available until Sunday, wasn’t cleaned, smelled like animals had been hauled in it. Still had previous persons items in the cab. I had to move out by Sunday so I had no other option but to use it as it was.

Ronnie B 
Rating:
5.0

such a lovely man to deal with

Edward W 
Rating:
5.0

Customer did not leave a comment.

Dale P 
Rating:
5.0

Schotts was an absolute amazing experience! The guy that took care of us was absolutely amazing!! Highly recommend using them for UHaul. God really showed us what patience looks like through him.

Kevin O 
Rating:
5.0

The gentleman was very nice and polite

Josh B 
Rating:
5.0

Customer did not leave a comment.

John D 
Rating:
4.0

Customer did not leave a comment.

Josh W 
Rating:
5.0

Customer did not leave a comment.

STEPHEN B 
Rating:
3.0

Customer did not leave a comment.

Paul S 
Rating:
5.0

Mr. Schott was extremely helpful and personable. Couldn't have had a better experience. Thank you!

Angela W 
Rating:
5.0

Didn’t have any issues to report

Bryan M 
Rating:
4.0

He’s a great rep. My experience could not have been better. Thanks

DEBRA W 
Rating:
5.0

Customer did not leave a comment.

Tonya R 
Rating:
5.0

Customer did not leave a comment.

Terry S 
Rating:
5.0

Customer did not leave a comment.

Jimmie P 
Rating:
4.0

Customer did not leave a comment.

Jeff V 
Rating:
4.0

Customer did not leave a comment.

ROBERT S 
Rating:
5.0

Customer did not leave a comment.

Adam V 
Rating:
5.0

Customer did not leave a comment.

Thomas D 
Rating:
5.0

Customer did not leave a comment.

LAURENCE D 
Rating:
5.0

Customer did not leave a comment.

DAVID S 
Rating:
5.0

David takes pride in being extremely helpful to his customers

KEVIN B 
Rating:
5.0

Customer did not leave a comment.

Richard D 
Rating:
5.0

Super smooth process, along with friendly service.

Torry L 
Rating:
5.0

David is a wonderful representative for U-Haul!

Robert T 
Rating:
5.0

David was excellent to work with. Will rent again.

NATHANIEL M 
Rating:
5.0

Customer did not leave a comment.

Maggie A 
Rating:
5.0

Customer did not leave a comment.

juliannne r 
Rating:
5.0

Customer service was excellent!

Kristopher B 
Rating:
5.0

Best and most friendly customers service I have ever received from uhaul. Give the the most valuable uhaul rental award

Tammie M 
Rating:
4.0

Customer did not leave a comment.

Kristopher B 
Rating:
5.0

Customer did not leave a comment.

Melissa G 
Rating:
5.0

The guy was very friendly and helpful great customer service

CHYENNE H 
Rating:
5.0

Customer did not leave a comment.

Tommy H 
Rating:
5.0

The owner of the pick up location in London, KY went the extra mile to assist us on Memorial Day, when not officially open for business. And the gentleman, who accepted return of the vehicle in Knoxville, TN, was personable and professional as well.

Ronald a 
Rating:
5.0

I will rent here again.

Jeffrey C 
Rating:
5.0

Customer did not leave a comment.

Amber D 
Rating:
5.0

the best and the office man very friendly

Jefferson S 
Rating:
4.0

Nicely done

Tracy D 
Rating:
5.0

Customer did not leave a comment.

Bryan M 
Rating:
5.0

Customer did not leave a comment.

Kenneth M 
Rating:
4.0

I really don't know.they treated us great.

Kelly C 
Rating:
5.0

Customer did not leave a comment.

melissa S 
Rating:
5.0

Customer did not leave a comment.

Jerry F 
Rating:
1.0

Customer did not leave a comment.

Ashley G 
Rating:
5.0

Customer did not leave a comment.

Janie L 
Rating:
5.0

Great and very accommodating service. Michael Kamau An Extra Body Movers

Michael K 
Rating:
5.0

He was very nice to me and so helpful

Brianna B 
Rating:
5.0

Customer did not leave a comment.

vickie d 
No reviews have been submitted for this location.
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