Customer Reviews for Schrader Used Cars

The lock on the key box was VERY VERY hard to open. I would suggest a new one. Other than that, return and pickup was very easy.

So friendly and convenient.

Stop making schedule changes after locations have been agreed upon. By changing our pick up location, we lost valuable time needed to complete our move.

Friendly and accommodating.

Thank you I was satisfied with my service.

Keys were missing from drop box. Online pickup the only option, cell service in the area is spotty.

We tried to check-out on our phone, but our "location services" wasn't being recognized although it was on. After messing around online for a bit, we gave up and called the number on door of the facility. She was very helpful and took care of us.

I have emailed separately about being overcharged. I communicated with the operators on various occasions, but they were not always answering their phones and once I was called separately about something that I had already discussed with another person. In light of COViD, I don't believe renting the truck to another person in such short order is responsible so the truck can be truly cleaned and sanitized. The truck I drove one way would not have been there if not for me. The week before there were no trucks to be had in this size and I had to drive to the next town to rent a 20 foot truck. Mt. Pleasant is not as well stocked as it should be.

Well run and efficient. In and out of the place in ten minutes.

Thank you!

The only problem I had was with the rear "spring assisted" slide-up door. The cable became entangled and I had to unbolt the cable end attachment to the door to be able to close it. Otherwise, everything was good. The two nuts I took off to unbolt the cable end were placed in a rubber glove and left in the back of the trailer within easy eyesight for the repair needed.

Your servers and software made it so slow after two attempts online... We opted for old paper form instead. Took OVER 45 minutes to rent a 5x9 utility trailer. ???? (Wasted time)

They were friendly, easy to work with, and very helpful!

Fantastic people. Outstanding service.

If purchasing additional hours was an option that would have been most ideal. I found the whole pick up/drop off to be smooth and easy, but I most likely won't use U-Haul again for the simple fact additional hourly rate was not an option instead was charged for 2 day service.

I just dropped off prior to the store opening. A nice clean and organized location, from looking around.

I have not received the refund for the remaining fees from my rental.

Great experience. Lady was very nice!!!

The whole experience was seamless. Thank you!

My reservation was at 9:00 am when they were supposed to open. They didn't show up until 9:25 am and it took quite a while to get through the paperwork. I was on a tight timeframe and this really set me behind.

Very friendly people.

key dropbox is too narrow for the key which leaves me absolutely baffled what m supposed to do with the key!

Fast, painless and great service. Nice staff that will get you what you need.

Things are good.

I walked in she wouldn't get out of her seat just told us to line it up and drop it. They did not come out to inspect it. She just wrote down a number.

The owners went out of there way to make sure the truck and other equipment was there in time!!

Great understanding folks. Willing to work with me with my questions.

The location was friendly but it was no where near where we requested pick up in Aledo, Il. It put me three hours behind schedule for our move.

It's kind of cluttered-looking from the street. Not too appealing, but the service is good. Buy the old Pizza Hut next door, tear it down, and make that lot exclusively U-Haul. Add some boxes and moving supplies.

Had a great experience. Was in and out with my upgraded trailer in 15 minutes.

This is the second time in a month that I visited Schrader used car. I'm both occasions I had a very good experience. No complaints! Thank you!

Gentleman we dealt with was super nice, place was clean and well kept.

Accuracy of the fuel level. Was told that there was 1/4tank of gas in truck but it was on empty. Also tell users when using online app tht list of pictures that will be required to be taken before starting equipment return using the app.

They treat us very well.

Excellent service. I am VERY pleased with this company.

Business was closed, did not have any say so in extra charges that were charged. Please call me at 601-850-7110 at your earliest convenience, thanks!

It all went as planed. Thanks

Great service and explanation on how equipment works.

Did not want to inspect trailer while I was there dropping off even though I asked for check in to be done. I was told I was “good to go” & after I left they charged my credit card for cleaning fee because blankets were not folded, grass was in trailer even though nothing put in trailer had grass & trailer was never near grass & boxes in trailer but yet we used one small box for bbq seasoning. I've rented tons of U-Haul both personal & business & have never been charged a cleaning fee in 30 years. Best word to describe this location is thieves. I will be contacting credit card company to stop payment on unauthorized charges. BIG DISAPPOINTMENT

Possibly be able to pick up earlier on Saturdays, but it worked out okay for me. Thanks.