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KELLY B
Customer Reviews for Schwartzs Bait & Tackle
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I swept the truck and it said I would get $25 off if I did that. I did not
Madison DGreat experience!
ROGER OSomehow my name and contact info got separated and I ended up with a 10 foot truck instead of a 26 foot truck. They asked me to swap but had already had it loaded. Took 3 trips instead of one. It’s no big deal but I would maybe consider giving a little more rather than charging me for the mileage plus the right truck and mileage on that truck aswell. I didn’t pick a 10 foot truck or plan to take 3 trips. It still cost me more money because of Uhauls fuck up. I don’t understand how it still cost me more money when you guys screwed up. And I do not blame Schwartz’s bait and tackle it was all the apps fault.
DREW MLeft my wallet in the UHaul and was able to call the Bait and Tackle folks and they found it immediately. Very much recommend!
KATIE WNothing! The team at Schwartz is always friendly, efficient, and helpful. We rent almost weekly from this location and couldn’t be happier.
ANGELA WAlong with the truck I needed two furniture dollies. The website showed they were available. When I arrived they didn’t have them. Had to go to another U-Haul location to get the carts
RANDALL EGreat service.
THOMAS RA great location to rent from.
David MThey did a nice job at check in and at chech out. Very nice. Would recommend them to friends.
JOHN CExcellent service, very professional, I recommend it 100%.
ROBERTO Ralways a smooth & pleasant experience at Schwartz’s - would recommend, and I have been renting U-Hauls from this location for at least 20 years.
WAYNE DCustomer satisfaction and great service!
DARCY HQuick and easy. Ready for me as I pulled up.
KEVIN SA reliable service is hard to improve to me.
JORGE MShout out to the young man that kept us posted on the delay of return on a 20 foot truck that was confirmed for us. He had great communication. That made all the difference!
NADYA SPeople were EXTREMELY rude and unprofessional telling us to not park 2 cars in their parking lot on a Monday afternoon when they were not busy!!!!
ANGELA PDisappointed I RSVP a 4x8 trailer and when I arrived it was a 5x8 trailer. And there was a fairly new tire on one side of trailer and the other side had a flat spot on it. I was very fortunate that the tire didn't fail due to the extreme heat we encountered during our trip. Other than that rental was good. Employees were very friendly and polite. Thank you.
JEFFREY WGreat service as always
Patricia CFriendly and helpful employees
MICHAEL DOnce again, Schwarz delivered an easy, efficient and enjoyable experience. The trailer was is great condition and the staff were extremely helpful.
NATHAN FQuick pickup and return. Great trailer to move a refrigerator
WILLIAM JEmployee could have been more informed on company procedures.
Yvonne SJust make sure you have all added items before you leave. I thought moving blankets were in the trailer and I had to do without them as they were not given to us. They did a great job of crediting us back for the blankets so overall I would recommend Schwartz to others. Thank you.
Kurt SI had to rent three vans this past weekend and it was super simple because Schwartz really does care about my business and makes life easy for me when it comes to picking up vehicles and returning… they really have been the best partner for me and love their staff
PATRICIA CFriendly customer service and hassle free drop off.
VERONICA Veverything was great at drop off.
JAMES RMileage rates are ridiculously expensive!
JOHN PSchwartz's Bait and Tackle staff is very efficient and provide top tier customer service. I have used them several times for different trucks and i have never been disappointed.
KIRK HGreat folks
KEVIN HThe folks at Schwartz Bait & Tackle make my job so much easier...couldn't do what I do without them...they always accomodate my needs and especially this time of year...wedding season is in full force and as a floral designer...installations are crucial from a timing perspective and the vans are always ready to roll for me...
PATRICIA CI have rented several things from this location and every time my experience is awesome
TODD LDid not waste any time helped me out was very friendly
MARQUITTO WThe only negative that I would comment on was upon dropping off the trailer I was questioned on how I hooked it back up to my truck. I’ve been towing trailers for 40+ years and have a good idea of how to hook trailers up but for the two guys to question “who hooked the trailer up wrong” and “no one does it like that” comment was not welcomed. Safety is the main priority and we all get there in different ways and my way has been working fine for 40+. Chains were connected, ball secure, wiring harness plugged in. You do you and I’ll do me, thank you!
Randall GGreat service!
JENNIFER HCheck in and check out were efficient and staff super friendly!
Schawn WI did not have contact with a person as I did a after hours drop off.
KAREN FStaff was friendly and ready to assist. Vehicle was ready to go. I didn't wait long and was on my way soon. Overall, it was an excellent experience.
DAVID BThey have been excellent to work with each time I have utilized Schwartz's in Noblesville.
KIRK HSo happy they are open on Sundays and have a large inventory.
BARBARA SI was charged for extra miles even though I was told that I would get 30 free and 20 additional were added on since I had to pick up at a different location. Still waiting for customer service to call me back regarding this to get it fixed.
BRADLEY FGreat people and easy to work with.
ANTHONY RIt was great!! Thank you 😊
THOMAS LI pulled in as instructed on phone and they took it from there very quickly. Have used them in years past always good.
FRANK MBetter cleaning of the interior of the vehicle. It smelt strongly from whoever had used it prior to us.
YOGESH DGreat service as always!!
ANGELA WIt took just minutes for me to drop off the trailer I had rented and I had the immediate attention of the young man that cared for the drop off. I was impressed with how quick and simple it was for me to get this done.
lonnie sMy pick up time was 9am. Other people were picking theirs up before me. When I received it I got a notification to take pics of the truck. When I was done it was 9:30am. My scheduled drop off was 7pm but was running 20 min late due to trouble with the back door not wanting to open. I put more fuel than needed. They did online return so I didn’t get an itemized receipt.
JENNIFER CAlways the best service and very helpful. Unfortunately, I returned the trailer very dirty since we got it stuck while onloading and the team was still very understanding and took care of cleaning the trailer for me. When it comes to trailer needs no one does it better than Swartz in Noblesville In.
GREGORY W