Good location-they were very helpful !
ROBERT P
Customer Reviews for Schwartzs Bait & Tackle
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Schwartz is super professional, very friendly, and always on top of their game — I rent many U-Haul vans each year, and I absolutely hate when I have to rent from another location because Schwartz doesn’t have availability.
ANGELA WDrop off was quick and receipt emailed.
MICHAEL STruck had a check engine light on but ran great no issues
MICHAEL CThe guys were kind, easy to work with, and efficient.
SARA CThe location and people were good. However my rate wasn't the .99/mile as it was originally stated on my contract. Evidently because I rented it on Thursday afternoon returning Fridy afternoon the per mile rate went up to 1.19, this wasn't communicated. Alos the changed me $7.20 for fuel and I showed them a receipt where I put 6 gallons in and only used the truck for 60 miles. So I am to assume the truck doesn't get 10 miles to the gallon.
KRIS FBest U-Haul location I’ve used. Only rent from here for 15+ years
Thomas GI'm very disappointed, VERY! I have rented here before and did not have any issues whatsoever, but I also did everything on the app and the only thing I did through the bait n tackle shop was pick up vehicle. But just the last two recent rentals I was asked not to use the app and they over charged me in mileage. How this happened is they ask you to estimate what your mileage might be prior to leaving with vehicle, then when you return it they add the actual miles you traveled plus the estimated total prior to your leaving making the mileage which is no longer $1 per mile now $1.19 per mile. I just rented a van to move two 65" inch tvs, I only rented for 4 hr rental, they asked my husband before we left an estimated round trip mileage, he said jokingly maybe 50 miles, we actually only went 24 miles round trip, but when we turned in vehicle before the 4th he we were charged $1.19 per mile and 74 miles. I questioned young man and he said that I was incorrect that the odometer says 74 miles, when I gave them our actual route and they confirmed the route round trip was only 24 miles they still charged me for 74 miles, plus the insurance, rental of truck tax etc. lesson learned! Use the app so that everything is recorded to Uhaul !
TRACY DTheir service has been amazing. I rent most every weekend during wedding season and they go out of their way to accommodate my schedule and I cannot say enough about how the owner cares about his customers!
PATRICIA CSchwartzs bait and tackle is a great place for your U-Haul rentals. They are professional and very helpful.
DUSTIN NVery easy to rent, in and out, fast and efficient
THOMAS MEfficient and friendly
GERRY TConvenient, Friendly, helpful staff, I will only rent from this location with UHaul locally. Great experience!
CYNTHIA AThere's nothing better than a company that understands good old fashioned kindness and great customer service. Kudos to this business.
ADOLPH AExceptional service. Fast and responsive. Professional and clean.
JASON SGreat customer service!
TERESA BExperience went as expected. Excellent service.
JOSEPH Hwe love picking up our rentals from this location!
MARK PGreat shop and convenient. Very friendly and easy to work with! Definitely recommend.
Lesley FEXCELLENT customer service. We were greeted by their friendly cat, making our day a bit brighter. The team was friendly, accommodating and full of smiles and laughter. I’m certain the friendly cat has a lot to do with their kind dispositions. My stress level dropped as soon as we walked through their doors! Impeccable service by an amazing team and lovable cat!
LISA HGreat rental! Easy to pick up and drop off.
JANE SI was satisfied,
BRIAN PSchwartz Bait & Tackle guys made check in so e
Tracy DGreat service at this location.
Wade BNone needed
KEITH TNothing. Always a great experience with this location.
DELBERT Jgreat people
JONATHAN SGreat service as usual!!!!
PATRICIA CThis location was very easy to find and the staff was very friendly. They made my move that much easier.
MITCHELL GTrailer very dirty on the outside. Coupler loose on my hitch ball causing bouncing and rattling when taking to and from Swartz Baitshop to loading location and returning it to same location. Told t he rental location they need to adjust and they said it was a new style coupler.. if the adjustment nut is loose the next customer may loose the trailer.
DANIEL PService was prompt and courteous, and they were willing to let me use the truck for a few more hours with no issues.
BRANDON TThis location is the absolute best! Thanks for getting me out of a difficult situation. (Learned my lesson… U-Haul is best)
KEITH SI wish they would have told me the truck I rented didn’t have a ramp. I rented an appliance cart and didn’t use it since they was no ramp we couldn’t get the appliances in the truck
SHIRLEY KGreat location
PAUL BSchwartz Bait and Tackle is always the best choice for picking up a U-Haul. Very fast pickup and return. I've been using this location for 30 years.
STEPHEN PThe staff is always friendly and very helpful every time I interact with them.
ALLEN SThe representative for U-Haul recommended I use this U-Haul it was not big enough I paid $100 for it and all I got to do was pull it around
SHADY LNothing i seen at this location
ERIK SExcellent customer service, don't change anything
WILLIAM C