Customer Reviews for Searcy U Storage
(U-Haul Neighborhood Dealer)

55 reviews

1001 E Beebe Capps Expwy   Searcy, AR 72143

(501) 268-5214

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(501) 268-5214

1001 E Beebe Capps Expwy
Searcy, AR 72143

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Leigh H. 
Rating:
5.0

Customer did not leave a comment.

LOWELL W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
4.0

Customer did not leave a comment.

Kiera V. 
Rating:
5.0

Great customer service. Will definitely be using their services again

RENEE Y. 
Rating:
5.0

Customer did not leave a comment.

AUSTIN T. 
Rating:
5.0

Nothing everything went perfect.

EARL H. 
Rating:
5.0

Customer did not leave a comment.

Jerry L. 
Rating:
5.0

I could not get the app to work for the pickup…at all. The staff was wonderful and jumped in upon request to help me. Jordan specifically was cheerful and professional and was able to answer all of my questions.

ANDREW P. 
Rating:
5.0

Customer did not leave a comment.

Kevin B. 
Rating:
5.0

I had a very difficult time with checking in and with dropping off. It took me a half hour both times. Instructions were not clear for me. I'm not sure that I would want to check in or drop off in this manner. I do better in person than I do online. I will hope the next time I need to rent a truck that it will be during business hours.

Jamie W. 
Rating:
5.0

Very efficient and friendly staff.

KATHY K. 
Rating:
5.0

These guys are awesome, they helped me get my car loaded and strapped down. They went above and deyound anything I could ask for. Thank you so much for your help.

JASON J. 
Rating:
5.0

Customer did not leave a comment.

JILL F. 
Rating:
5.0

Friendly service at pick up and drop off locations. Was in and out very quickly.

John L. 
Rating:
5.0

Customer did not leave a comment.

MARY S. 
Rating:
5.0

Customer did not leave a comment.

BRYAN S. 
Rating:
5.0

The Cargo van served my purpose. But I really wanted a pickup. I would love to see this location have Pick up trucks available. The Staff is awesome and very helpful in explaining all the dos and don'ts. The young lady could have a better attitude but the gentleman I worked with were very professional.

DEBORAH J. 
Rating:
5.0

Customer did not leave a comment.

Brenda S. 
Rating:
5.0

Customer did not leave a comment.

JON C. 
Rating:
5.0

I can't think of anything.

JON C. 
Rating:
1.0

Lied about the rates. Did not explain them properly.

MELISSA M. 
Rating:
3.0

Had to wait long time for any help. Then couldn't help. Said they were just a third party. Gave me a wrong number for customer service. I called customer service. Was on hold for and hour and twenty minutes. still no return call.

DANIEL M. 
Rating:
5.0

Customer did not leave a comment.

EUGENE R. 
Rating:
5.0

The employee working was very kind and thorough. He was very helpful. Not something you see very often.

KURT T. 
Rating:
5.0

Reserved to pick up on Friday at Sherwood, they said it was for Saturday. Called call center, they said 3x to verify pickup on Friday that they had one on Baseline Rd. Get there, they show us reserved to pick up Saturday! Had to drive back up to Searcy, finally got a 26ft one, we only needed 20 ft. Wasted 20.00 in gas trying to get a darn truck! Very stressful!!

RANDALL W. 
Rating:
1.0

You didn't have the size truck I reserved but did not notify me. Charged me for triple the miles I drove. No one will return calls or emails to remedy.

JAKE R. 
Rating:
5.0

Jordan was extremely helpful throughout the rental and return process.

DONALD O. 
Rating:
5.0

Awesome customer service friendly and easy to work with

KEVIN E. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
4.0

Customer did not leave a comment.

James G. 
Rating:
5.0

Customer did not leave a comment.

CARL D. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

Turn in of the vehicle should be like it was before they went to the new technology.

ROBERT R. 
Rating:
5.0

Customer did not leave a comment.

KENNETH D. 
Rating:
1.0

Customer did not leave a comment.

ELIZABETH H. 
Rating:
5.0

Customer did not leave a comment.

Tara H. 
Rating:
4.0

We ordered a dozen moving pads but realized we only got 5. We were charged $5 for the 5 which I think is the cost for 6. Anyway they said they tried to call us the night before and we got disconnected. However, they should've called and left a voicemail so we were better prepared for moving.

Thomas S. 
Rating:
5.0

Great service

WILLIAM N. 
Rating:
5.0

This location was great. The location where we originally booked was awful (Wholesale Homes). We spent an hour driving around looking for the Uhaul and on customer support to find out that they hadn't set up the truck for 24 hour pickup.

NICHOLAS L. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER H. 
Rating:
5.0

I have no suggestions for improvement. Jordan at this location was pleasant, professional, and friendly.

SHANNON L. 
Rating:
5.0

Customer did not leave a comment.

Hilaro F. 
Rating:
4.0

Customer did not leave a comment.

TUFICA B. 
Rating:
5.0

Jordan was awesome. Super friendly and helpful. Give this man a raise.

AUSTIN R. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

ZANE H. 
Rating:
5.0

Customer did not leave a comment.

Kathy T. 
Rating:
5.0

I just want to say that Jordan is a pleasure to work with. He did everything he could to make our experience with U-Haul an excellent one. In my opinion he is a valuable employee and a wonderful person to work with, thank you.

REGINA W. 
Rating:
2.0

Customer did not leave a comment.

CORY G. 
Rating:
4.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

MEASHA R. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY G. 
Rating:
5.0

Customer did not leave a comment.

JASON L. 
Rating:
5.0

Customer did not leave a comment.

LEANNE S. 
No reviews have been submitted for this location.

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