Customer Reviews for Second Chance Furniture

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Second Chance Furniture

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Bianca M.
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I had so much problems getting the lock on and off

terrell W.
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It's was about pricy but I needed the truck late and they was the only people opened

NORMAN G.
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NOTHING

James F.
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The trailer was full of debris, nails, screws, bolts and broken glass. This unit requires a pigtail for the lights and we had to drive the unit off the lot without lights and find a pigtail to purchase because the rental manager didn't have one.

Joshua E.
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Do not allow businesses to represent you that are not on time, dont have a truck ready when its supposed to be, refuse to let u have a truck for multiple days, and lie to you about it when u reserve it 2 weeks in advance. This is 2 separate locations im talking about. The the one is busy bee auto in valparaiso, Indiana. I will never, EVER recommend these places to anyone (not even someone I dislike). As a matter of fact, I would stronger urge them to hire a moving company instead because these 2 places have completely ruined the uhaul experience for me so I will never risk this crap happening to me again. Good luck corporate uhaul. I hope you trip some fat and only allow ethical businesses to represent you in the future. This was a terrible experience for me and my family.

KENNETH F.
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👍👍

David O.
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They always have what I'm looking for..

ROBERT F.
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Customer did not leave a comment.

Ashley L.
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Had to jump it from the start and it needed two jumps and I was out of town and I asked for a discount and the guy had to jump start it at the uhaul place when I took it back

KENNETH F.
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Customer did not leave a comment.

KENNETH F.
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Very nice

Terrance P.
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The last two times I reserved “ a guaranteed “ reservation and was giving options to choose time of pick up, equipment was either not there or proper personnel to print up paper work.

Ed G.
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Customer did not leave a comment.

Brandon N.
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Rental location was late opening, which resulted in receiving truck late; due to lack of communication. The truck smelled of Marijuana, however, was clean on appearance. The rep was disgruntled by something whether personal or business, it affected his mood. The paper work was completed, so... when we took the truck to return it we had to wait and contact the Gary Indiana location and ask for it to be completed so we could be charged for the use. From start to finish (excluding David at the return location) we had difficulties with U-Haul.

David R.
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This is not the fault of the business owner, but the entryway in and out is a bunch of massive potholes... Glad I was driving a big truck... I know re-paving is expensive, but it would be nice if the landowner could at least fill the potholes for safety..

Peter L.
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Those guys are the best. Totally took care of me! They'll be my first call the next time I need a truck.

KENNETH F.
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Easy transaction

ROBERT F.
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Customer did not leave a comment.

Corinne W.
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The uhaul sales person not at location, was told he wasn't going to be in for a hour after our scheduled pick up, was was told to call different locations, after finally getting trailer, it didn't work properly and pin was locked up on it, finally was able to fix ourselves.

Derrick W.
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Customer did not leave a comment.

Bernard W.
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Customer did not leave a comment.

robert B.
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Customer did not leave a comment.

Marc B.
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Customer did not leave a comment.

Roderick H.
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Better customer service.

Matt S.
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Always great to deal with. They make it easy

Laurel R.
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Customer did not leave a comment.

Eric L.
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Customer did not leave a comment.

Benoit B.
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The location did it well as usual, the only thing is about Uhal directly, the trailer we reserved in Michigan City IN wasn't available (even after your confirmation), but that happens. The guy from Castle Storage in Michigan City was ABSOLUTELY unhelpful and didn't show any goodwill to find a solution. We had to manage that ourselves and Uhaul didn't made any discount for the trailer we had (bigger and with ramp). Above that the trailer we had in Gary was damaged and not showed on photos you sent ........ an easy way to make money for you !

Herbert P.
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Customer did not leave a comment.

Robert T.
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Drop off was easy and personnel were helpful.

Patrick H.
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Customer did not leave a comment.

mary P.
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Customer did not leave a comment.

Marina S.
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Customer did not leave a comment.

STEVE H.
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Customer did not leave a comment.

David O.
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Customer did not leave a comment.

Virni W.
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The rental boss was rude after clerk went to ask him my question about how do you check vehicle. If picture diagram isn't on rental sheet. I last rented 10yrs ago.

KENNY F.
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Customer did not leave a comment.

Kris K.
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They guys were courteous and quick at getting me what I needed on short notice. Very professional!

KENNY F.
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Customer did not leave a comment.

Benoit B.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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