I was unhappy with the price I got online versus the price I had to pay afterwards. Instead of the person explaining the question I had I was argued with. Overall vehicle was good so no complaints there. Just feel like the price giving online shouldn't be up charged at the pick up site.
Ashley B.
Second Chance Furniture
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gary, IN 46403
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The truck did not drive well. It was a quarter tank when I rented it. Drove it 15 miles and returned in less than 2 hours but was charges $47 for gas alone!!!! I called and was told its in agreement under 1/4 is $30 charge and mine was one notch under. Also never requested insurance but was charged $14.99. Over $120 for 15 miles and less than 2 hours. Never again! No one informed me of any of this when I signed agreement! Terrible customer service over the phone and at location
APRIL H.Them truck's need little more work on running like when you,are driving it's sounds like the the motor or the engine sounds like it going out but other than that I'm good with overall thanks for your business 😉
corice H.Pave the road entrance in to location.
Steven W.Better tracking of other items ( appliance dolly, furniture blanket s They where out. Was billed for them.
Victor R.