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Carlos D
Customer Reviews for Second Channelview Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When someone orders packing blankets they should be there in the truck or available when the truck is picked up.. They should not be told that they (the customer) can probably get some from another location. THANKFULLY we found another location that supplied us with blankets. When the Uhaul called the day before to confirm our pickup location they should have informed us about the blankets so we could have planned that inconvenience into our moving day schedule.
JENNIFER GOnly issue is the place is not very well indicated in terms of signs and lighting, passed right by it the first time without seeing it.
David TWe would easily refer to a friend! Staff very kind, helpful and knowledgeable. We arrived early and we were accommodated quickly. The check out process was easy and the truck was clean and ready.
ANGELA DI booked in advance equipment to go with my truck and uhaul sent me to pick up the truck in a location that i didn’t ask for. Then at this location no equipment was available to go with the truck the guy said at this location we only have 2 trucks we don’t have any equipment at this lo que at all to rent out . Why would they send me here knowing this was not an actual uhaul storage location where i could get everything I asked for. It was horrible to me forever to never my things without dollies.
Evangelina GNothing really the folks at this location were great!!
Kenneth FDidn't have a dilly on the truck made it very hard for me and workers.
Ethel R