My rental moved from several places because I asked for furniture pads. Picked up the truck and asked the lady at front desk about them. “ I know what to tell you” So we waste several hours trying to find padding for the furniture.
JEFFREYWAYNE S
Customer Reviews for Securcare Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We were to return truck at 9 am but business wasn’t open.
shelia pThe Uhaul app is not user friendly. The self pick up is very confusing since it sounds like the keys were in a lock box in the truck. When they are actually in a lock box attached to the building. When returning the truck, the app crashed and I was not able to receive a receipt. I had to go into the office to receive a printout and return the key.
Kevin GThis location rocks!!
Mike TThe office was locked even though we arrived during open hours. There were no instructions what to do so we posted the key. Two days later we received a call to ask if we had dropped off the truck and at what location. The office had obviously not recorded the return. Fortunately we had video proof of the date and time of the key return.
Gary PThese two ladies were warm and inviting. Made me feel at home and welcome.
Daniel D