The Uhaul app is not user friendly. The self pick up is very confusing since it sounds like the keys were in a lock box in the truck. When they are actually in a lock box attached to the building. When returning the truck, the app crashed and I was not able to receive a receipt. I had to go into the office to receive a printout and return the key.
Kevin G
Securcare Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wilmington, NC 28412
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This location rocks!!
Mike TThe office was locked even though we arrived during open hours. There were no instructions what to do so we posted the key. Two days later we received a call to ask if we had dropped off the truck and at what location. The office had obviously not recorded the return. Fortunately we had video proof of the date and time of the key return.
Gary PThese two ladies were warm and inviting. Made me feel at home and welcome.
Daniel D