I paid extra to have a doily and didn’t receive it and was not reimbursed
ROSARIO M
Customer Reviews for Self Storage Mourning Dove
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The rental facility was nice but it is not where we rented our auto transport trailer. We were guaranteed a trailer at a Waco location. When my husband showed up to pick up the rental, the location did not have one. They found him one in Lorena which was an hour out of our way. That location closed at 3:00, and by this time, it was 2:30. I am giving a shout-out to the rep at your Lorena location who stayed after his shift to ensure we were able to get the trailer. It was also disappointing because I had received great customer service on the phone the day before.
BRENT PVery nice people. Took just a few minutes.
Mark ZGreat place, low prices, the lady over there help me alot and look for a solution to my problem, because I was supposed to deliver the tow dolly somewhere far and she made sure I could drop it right then and there.
EDWIN DSuper easy in and out. Staff was super friendly and helpful.
KOREY S