Customer Reviews for Self Storage Plus
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Self Storage Plus
Jessica W. on
The staff was nice but did not greet me when I came in and I had to wait a long time while they were on the phone. They offered no tips for driving safely and did not show me the instruction pamphlets, I found them on my own.
dan D. on
Nothing
Mark G. on
Nothing, Sandy went above and beyond to make it easy and convenient to rent the trailer
JIM H. on
Sandy and DJ are both as helpful as possible with everything I need from Uhaul and storage concerns. This is an absolutely great place with great people. And, they are expanding to help even more people. Thank you.
Jason R. on
Very friendly and helpful!
Jeorgette P. on
The truck had dead hornets in it so I don't know if the last person to use it didn't do a good job. Also, the truck cabin smelled funny. Finally, if someone schedules to pick up at a certain time, an agent should be waiting in the office at that time: I didn't appreciate having to wait 5 minutes in the freezing rain and wind for someone to come to the office, especially since I said I'd be there at a specific time.
Troy T. on
The uhaul app. Didn't work, so I had to bring the keys to the truck back the next morning. Every thing went well no problems.
Shawn S. on
Quick and efficient, Great Job!
THOMAS W. on
I feel the 79 cents a mile is astronomical!!!
Steven B. on
Great customer service and friendly!
sherry F. on
The Management at this location is incredible. The Manager stayed late for me to pick up my trailer, helped me hook up and checked everything for me. Was EXTREMELY helpful ! I will DEFINITELY rent from them again !
Kurt W. on
Wonderful service!
Scott T. on
Very friendly and helpful.
Taylor M. on
The vehicle we used was leaking water onto our boxes and destroyed some of our books
Clark B. on
Easy drop off with mobile check in as the office was closed. Nice drive from Victor, ID to Rexburg.