Customer Reviews for Self Storage Station

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Self Storage Station

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David T. on

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Not very helpful.

THOMAS M. on

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Customer did not leave a comment.

DAVID O. on

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I reserved a 15 foot truck over a week prior to going to pick it up. I found they don’t have a 15 foot truck and gave me a 20 foot truck instead. In my many rentals from U-Haul if that occurred I usually got the 15 foot rate. That did not happen in this case. Very disappointed.

STEPHEN B. on

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Customer did not leave a comment.

Dean E. on

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Clean broken glass from truck. Replace wiper blades

Robb H. on

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Still haven't gotten my email with my bill. I don't know what I paid in the end!

John H. on

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Customer did not leave a comment.

Stephen M. on

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Person working was unable to complete reservation. Had to register online and try to complete the process that way. Took 30 minutes to figure out what the problem was.

Carmen N. on

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Customer did not leave a comment.

sara G. on

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Thank you for helping with the issue that I had, had. Very helpful. Thank you for making my drop off an easy and convenient one.

Tina M. on

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Customer did not leave a comment.

Christina M. on

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Best experience going to this location no problems fast and efficient. Very pleased and will use again.

Alysha D. on

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I was very happy with my experience at UHAUL. The guy was very nice and helpful and funny. He helped me make the right decisions and he followed up with me because I had mentioned I was nervous about the truck and the moving guys I had hired from craigslist. I joked that I had seen the movie the craigslist killer. So I was happy that he cared enugh to follow up.

Heidi G. on

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Customer did not leave a comment.

DANIEL H. on

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I was scheduled to pick up my vehicle on Keyser Ave in Scranton, PA and was informed the night before my scheduled pickup that I would be required to pick it up in Exeter, PA. This was an almost 30 minute/13 mile difference. I was not planning to have to pay that much money in mileage and was also not planning to have to travel that far. I had people coming to help me move and therefore I was late in beginning our move, since I had to travel further. The location was fine and I would recommend it to a friend if they live in Exeter.

sheri B. on

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I was overcharged all around. I was charged for 2 days when I only had the truck for under 4 hours. I was charged double for insurance. I was charged for fuel when I returned the truck with more fuel than I was supposed to put in it. My fiancé had to call the the nationwide UHaul number to get reimbursement for our overcharges and he was on hold for 51 minutes!! We are VERY DISAPPOINTED all around!!!!

TOM D. on

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I had truck for less than 20 hours, and still brought it back before turn in time, but was charged for 2 days!!! I called the site and they said they couldn’t do anything to help, and I had to call go uhaul, and I am still on hold after 15 min ... this sucks

robert K. on

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Customer did not leave a comment.

BEVERLY W. on

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Nothing really the gentleman that took care of us was very nice the vehicle is very clean