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Andrew B.
Customer Reviews for Sellers Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
1 day before pickup, UHaul called and said I had to drive 1 hr outside of charlotte to pickup the truck, it messed up my whole schedule. Just adding more mileage is not enough, I have to put more gas in it, more gas in my personal vehicle etc PLUS the extra time it took. Poor! But this had nothing to do with Sellers, this is a UHaul thing
Larry W.Customer service was excellent. Check-out was relatively easy and the cost was fair. I would definitely consider using Sellers Service Center again.
Richard F.Stick with the price that was qouted
Paula A.Made me drive 45 minutes out of the way to pick up the truck. When you commit to a pick up location, you should honor your commitment.
DAVID D.Wasn't sure if the location I was given was the closest rental because it looked like I passed other rentals in order to get to mine which was 40 minutes away.
Mark L.Check equipment better. Brake and tail lights on drivers side were not working correctly.
WARREN C.This particular location doesn't have a set parking lot for the vehicles, so if it rained recently you're in danger of getting stuck. The other vehicles littered around the parking lot made it difficult to get out, and there was a lot of debris on the ground.
Andrea V.The owner was very respectful and professional.
Dennis M.Have more equipment available.
MARCUS R.Easy drop off a lil slow but he is the only person there
misty R.Nothing. The guys at Sellers Service were so nice and helpful!!!
Stanley S.Friendly,very professional
DAVID B.The equipment was clean, but there was no break fluid in the cyclinder that you put it in and it wasn't checked until we didn't have any brakes in Nebraske. Also the trailer leaked at the top near the front and our stuff got wet real bad and some of it wasn't any good anymore due to the mold that had formed on it.
Forrest D.Great customer service at this location. Very friendly and helpful
James I.Great place
Shelton W.Excellent service
Shelton W.FOR JUST DROPPING OFF A TRAILER, VERY GOOD SERVICE ALL AROUND. PERSONABLE, EFFICIENT AND HELPFUL.
Joesph L.Stay exactly the same! Sellers Service Center was very pleasant. Local & family owned! Great service!!!
blair W.The folks at Sellers Service Center were great to work with.
SCOTT G.We rent twice a year & have always been very pleased with the service Sellers offers! We wouldn't consider going anywhere else!
mike D.Easy, quick, friendly.
Metin O.Great experience
Donna A.No thank you! I was not satisfied with the pricing of the UHaul, I had to drive 30 minutes away to pick up the truck which took away some of the gas and i was not told about the deposit! I had a bad experience and make rent elsewhere next time! It wasn't just the location customer service is suck and the agents don't provide all the information when they call to confirm appointment
Tonya T.very nice
Wayne W.First truck need wipers and brake light out. Second truck had light indicating need for oil change. Overall truck did fine.
Keith A.Very friendly representative.
Ismael V.The gal who checked in the vehicle was very friendly and professional. The return process was easy. I had used this location previously, but for those who have not used it would be nice to have a sign directing them to the correct driveway to pull into. Overall, I love this location.
DAVID W.Sellers Service Center was easy to work with and had the truck ready when they said it would be available. Good prople to work with
SCOTT V.Very friendly and enjoyed the service they gave us
DON B.Very efficient friendly and convenient thank you
ROBERT G.You guys are on the one.
mattie H.A bigger sign alerting people to the preferred driveway to drop off the equipment would have been helpful. The gal at the counter was super helpful and nice though.
DAVID W.Rented a car hauler. Owner came and helped me hook up the trailer and showed me all the functions of the trailer. Also verified lights worked and all safety cables/chains were hooked up properly. I took the hauler home and loaded the car,then went back and the owner verified that I had secured the vehicle properly. The trailer worked great and these guys were great to work with. Easy pick up and return. Great service. Would highly recommend.
KEN B.The lady who assisted me was very friendly. The driveway was full of cars and I had to drive past the location, and take a country road to get back to the location. Even then it was hard to park in the driveway. They really need a sign directing people to use another driveway for returns.
DAVID W.I think the people here are very friendly and helpful. I didn't have any issues or concerns. Excellent experience.
Lori C.Equipment was fine but the location was terrible I was by myself and no one came out to help lift trailer or help me back vehicle to hook it up etc!!!
Jeff C.They were very friendly and quick. Easy location
Danny R.Very helpful people!
Philip M.will drop off today, i rented another dolly from oliver springs tn, returned it in the night as i was told to do so and stopped by next morning to verify if okay and if i needed to do anything and told all okay. then you called to say i had not returned it, i went back and he found it but said the numbers did not match, i do not know if oliver springs gave me wrong one as he had two on lot or if Sellers was looking at this rental. was told by kim in your office to be sure to get receipt of dropoff so now i know you cannot "just drop off" anytime, no one has to be there.everyone was very nice professional etc, but i just needed to learn how to do this now., check the numbers and condition and get receipt.
Becky D.Prices is to high for car dolly for couple hours
ROBERT G.