Customer Reviews for Sentry Self Storage Deerfield

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sentry Self Storage Deerfield

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Gustavo V. on

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Put more gasoline when I returned it. Told the gentleman at the desk and boldly he told me that he could not adjust my price due to the fact that I was returning the truck with more gas then when I had picked up. Next time I have to move, will certainly use another company. This is not the right thing to do with clients that respect companies policy. I-Haul had my businesses, but never again

Burke H. on

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Miralda B. on

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Weslie E. on

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doreen G. on

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Leslie W. on

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Eileen G. on

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Arthur J. on

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professional people who reviewed all the qualifications and expectations.

Samantha F. on

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Clemente T. on

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Earl S. on

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Use this location already. Have storage there. Great staff

Lock J. on

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JAMES S. on

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You can never count on the location to maintain their business hours. They close in the middle of the day for unknown reasons.

Carlos G. on

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The best truck

Paul M. on

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Took too long to order, gas gauge wrong, odometer wrong returned truck no receipt. Went back next day still thought I had truck... good rep figured it out. Lol

JAMES S. on

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Karin W. on

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There is no reason a storage facility needs the last 4 numbers of my SSN. I did not appreciate having to provide sensitive security info. I needed a storage unit fast otherwise I would have just left

Gabriel Enrique L. on

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Mitch C. on

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Best storage facility in the Boca Raton area by far

Deborah S. on

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kaiolani T. on

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Jacqueline D. on

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We will be moving in today or tomorrow

Oliver D. on

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Great. Could not have been better or easier or better. Will be renting again in 6 months.

Arthur J. on

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Andrew was very helpful and professional during my vehicle and storage rentals.

Brittney C. on

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James M. on

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Thank you

James M. on

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cheyene w. on

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Staff were very helpful, and explained everything clearly.

William S. on

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Lori A. on

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The facility is very clean. Easy to unload and get to your unit with nice carts that are always available. They have a nice little shop inside to get all the things that you may need to move.

John B. on

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Luis O. on

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The staff/employee staff was so kind and efficient. She had a smile and helped getting the truck be an easy and fast process.

Carlos A. on

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Ana Carolina T. on

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Chris D. on

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good location to bay doors from unit. having to push elevator button to hold it open is a pain

Lori A. on

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The storage facility is very clean. There is easy access to unload your items under a covered area with available carts to use right next to the door. The staff is also very friendly and helpful.

Trent W. on

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Staff and site we’re awesome. The manager, Andrew was super nice and easy to work with.

Trent W. on

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More skilled workers like the manager Andrew, whim was super nice.

Zdenko C. on

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Both men and polite and professional

Claudia M. on

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n/a

Paul P. on

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Good facility

Paul P. on

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Facility is good

Paul P. on

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The employees at this location, Don and Andrew, did a fine job in making our move in a smooth transition.

Khalilah A. on

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The people there was so wonderful Andrew and Sam and Don they were so warm and polite the best customer service I've ever experience at a U-haul center thank you so much for the great service and kindness thank you and we will share all the great service and kind that you gave us to all our neighborhood friends thank you again

James C. on

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This place looks nice good staff

Matthew W. on

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Clean units and helpful staff

Santiago C. on

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Security needs improving but its nice.

Carla D. on

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Person calls makes me drive an additional 10 miles away charges me extra since I returned it in different time very rude and very unprofessional would never go back to this location again rated on yelp and Google has not good experience

Fernando B. on

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Overall good experience. Customer service was a bit lacking. I was never greeted or even acknowledged when i entered. There was only one person in front of me so it wasn’t busy at all. Need to retrain the staff on proper customer etiquette.

Jonathan Z. on

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By far my favorite storage unit/facility. It’s weird to even say you love going to a storage facility but it’s so nice I actually like going here.

Sandra K. on

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Hi. I haven't moved my property into my unit yet but the service and the price has been great! I highly recommend your business.

Sharon L. on

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Andrew was extremely knowledgeable and helpful with my storage unit. It was a pleasant experience all around!

Alexander J. on

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Great

Roy K. on

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Great location, team was very friendly and professional.

Brian W. on

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Very clean facility & helpful staff. Thank you!

Jennie S. on

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Joanne W. on

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Susan S. on

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Good job

Susan S. on

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Good job

Susan S. on

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Good job

Susan S. on

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Both Don and Kristi were very helpful

Michael M. on

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Very happy we decided to store our items here. Very very clean facility. The Manager, Don, is fantastic. He was very efficient, helpful, nice and courteous. Highly recommend. A++

Francesco M. on

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excellent customer service from the staff on site

robert o. on

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The Manager Pam worked hard to make my move easy.

Anna F. on

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Nice and clean facility

Christopher Y. on

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Very helpful young lady at the front desk

PATRICK R. on

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best storage company! Very accomendating!!

Altin S. on

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Didn’t use them, didn’t specify insurance was mandatory

michelle m. on

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They have no idea I was supposed to be there no confirmation no nothing pulled up my order for storage I could not leave my things because there was nothing reserved I gave my credit card to Uhaul to