The staff was friendly and always helpful. It was a disappointment to treat a long time client with two rent increase in a period of about 16 months.
Customer Reviews for Sentry Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Sentry Self Storage
Absolute terrible experience. Staff was friendly but I kindly requested (over 15times) for the light to be repaired outside of my storage unit. I rented for 6 months and 5months I could not see anything inside my unit as the light was still out. This is the reason I cancelled my contract and moved my things out of the unit to another storage facility.
Good attention very helpful nice place
Perfect
Sitio oscuro, sucio y con marcas de filtración en la pared. La persona que atiende no es amable
Only after renting the unit did I notice how dirty it was. To make matters worse, I spotted a ROACH crawling up the wall! Gross! I just hope my belongings don't become infested. :-(
Staff is great, they want to help. My issue is with the reservation website. I reserved a unit size that was not available, had to pay more for a bigger unit I didn’t really need.
N/a
Very good service from Frank . Everything was easy
Friendly staff and a good location
Reserved the storage on the website & followed up by writing to confirm details. All was set up, then the day before terms changed while on phone. Next day, mgr confirmed original terms. Frustrating!
It was too small and expensive compared to other storage units in the area.
Sofi is the best!
I don’t like close at 10 pm.
I didn’t end up using the storage unit but the contact with the facility was good. They called to confirm and were very accommodating when I called to cancel it. I do wish they accepted trailers.
Hi. I cancelled the reservation, I spoke with Alex on the phone. I should be receiving the refundable fee I paid to make the reservation. Thank you.
Great storage facility. Great customer service. I have been using this facility location for storage on and off for 13 years. I would recommend this storage location to anyone in need of this service.
Did not use the facility. But the process for reserving a unit was effortless.
Great storage facility.
The worse experience, they use unfair tactics to sell and lie all the time, the manager Never showed,, he was hide behind a lady (employee) Be aware, they will Try to get your money all the time
To Top