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Aquana M
Customer Reviews for Sentry Storage Properties of Belleview LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Staff very friendly and awesome!
Don Auniforms, cleanliness of the workers the look like the are going to wash a car or work on the yard.._ they where really nice but the dress code is horrible.
Genaro MPeople at this location are friendly, cheerful and work hard to make sure that your rental needs are met. Excellent customer service!
Dale STrain me ( the driver) on directions. I've only lived in the area 25 years. Thankyou
Douglas SNone thing
DAVID FBad location, hard to find office, computer and payment equipment issues. Took a long time
Matthew LThe clerks were extremely knowledgeable and friendly. They made the whole experience from beginning to end very smooth.
Sean WGreat staff good location. Wouldn't change a thing.
Julie CDealers need to be more knowledgeable and helpful to consumers. At the pick up location it was like dealing with amateurs. Three different people; three different prices! This was at the pick up location.
Linda RThis trucks later and over an hours wait, this location is more interested in there pack and ship business then they in renting unable piss poor service
Thomas LThank u
Amanda BAnd the trailer towed beautifully!!
Robert M5 Star all the way around. :-) Thank you, Jack & Nicole Lucky's Upholstery
Jack QUhaul at Sentry Storage Belleview crew has gone above and beyond helping me with my moving needs. I can't thank them enough.
Sebastian KVery pleased with the Sentry staff and ease of renting the storage unit. The unit itself is climate controlled , handy to get to, as well as almost brand new. Well satisfied.
clyde w | ReservationA good , well run operation.
clyde wThey went out of there why to help me I really appreciate it.
Rodney TNone thing
Dennis WThe auxiliary power in the front cab was not working and there was no way to charge my cell phone I tried several ways followed the directions and I had no power for my phone and my battery died .I needed the GPS for my trip. I was traveling alone and had no way to contact anyone so I had to rely on The rest stops and asking people for directions, I had to go in and charge my phone therefore it really cut into the time of my trip and made it dangerous for me because I had no way to contact anyone. Also the windshield wiper fluid did not work it seemed diluted or it may have even been water but it was not cleaning the windshield Florida has love bugs and they’re a special solution for that they should use a stronger windshield wiper fluid. I had to stop and clean the windshield at the gas stations. Otherwise the truck was ok it was new and only had 20,000 miles on it so I couldn’t figure out why the auxiliary power would not work. I called the UHaul office on Tuesday and I talked to Steve and he just said I will check into it. I believe they should’ve compensated me in someway. I was pretty much helpless on the highway if I broke down because my phones battery was dead. It was kind of scary being alone. I hope they start to test things before they give you the truck to make sure the auxiliary power works.
teresa lGreat people
Peryno MI didn’t log in upon the return at the location drop off. I attempted to when I got back home and discovered it should have been done for time back , mileage, fuel, and so I should have read the contract better or my thoughts would be to have the dispatcher inform us why it is important at the location. The great people there handled it for me at no charge. Thank You !
Robert BEccelente attention to the people who helped me for this service are very friendly thank you very much...
RAFAEL Vhard to make turns in the storage entry area with a 20' truck, otherwise was as expected
joseph pVery efficient and polite representation
GEORGE SDouble charge to the commitment, 133 extra charges for cleaning, and time to find the key (because the look box didn't work). for the price of $33 in the beginning they charge me at the end $ 213.71, I fell that they take advantage of the customer, never will do business with this location again
CARLOS GWash the outside of the trailer.
Ronald SGreat folks always willing to help.
Curtis DToo expensive. Paying 99cent per mile is insane.
Austin LGreat customer service. Thank you!
Robert BNothing - they acted like they knew what they were doing - Improvement would be military discount for local - I would have loved to have it and saw 2 customers walk away because it wasn't available to them either - they were listening in on our rental conversation -
Rebecca hStaff was friendly and helpful
Hector VVery helpful and friendly
John TSuper service and very convenient
Chester HNothing
Richard DThe rentals are too far from the office; you can't even see there is one. The remote rental sucks! I had to call the local number on my reservation to get them to come down to help me. The staff were great; that's the only plus.
Traci LEverything was great. Thank you 😊
schyler fGreat costumers service
Hector GExcellent support from employees, they went the extra step in getting moving blankets that I was missing And they allowed me to park my car at location, which was important as I was the only driver during the move
Eusebio MI've returned 2 trailers to Sentry Storage of Belleview. Both experiences were excellent with friendly, helpful staff. Returns are always quick.
Denis JNo
timothy GUsed this storage unit for almost a year and half. Would definitely use again.
Jennifer T | Overall ExperienceThe gentleman there was nice. I'm waiting on final appraisal then I will be using my storage. Just happy to find one at a reasonable price here.
Cheryl C | ReservationStaff was great, was disappointed since suggested via u haul as a facility with the first month free option with rental of moving van that they would not acknowledge and apply discount
Thelma L | ReservationVery good customer service- very accommodating to all our needs and particular situations. Thank you!
Hortensia L | ReservationNice facility, easy move in, fair price.
Raymond T | ReservationEveryone at Sentry Storage in Belleview EXCEEDED our expectations CONSISTENTLY. We will ALWAYS appreciate the exceptional treatment and courteous professionalism that EVERYONE displayed.
Harry K | Overall ExperienceCustomer for over 14 years. Cleaned out unit 8th of the month. Called to ask that since we moved out only 2 days after our auto-debit payment that we might be refunded. Told that "policy is policy".
MARK K | Overall ExperienceLisa and the crew at Sentry made my storage experience very nice I would definitely use them again if needed.
Robin S | Overall Experiencegreat people an felt very safe going their by myself will rent there again
JUDY M | Overall ExperienceEspecially the staff and management were great..
William T | Overall ExperienceProfessional and friendly
Levonda G | ReservationI rented a storage unit here for 7 years and had no problems. I do recommend this facility to my friends and family.
VINCENT K | Overall ExperienceA great experience.
Dennis M | Overall ExperienceThank you so much for all the help during the time I had my furniture and treasures in two storage units. The air conditioning was maintained so humidity was perfect for my things. Excellent help!
Kathleen S | Overall ExperienceLisa was great and very helpful even when I was asking about renting a moving truck even though it was close to the close of business.
Sarah D | ReservationManager that handled my transaction was one of the best that I have seen. I have rented from several locations and this is the best experience that I have received.
Privacy R | First ImpressionsSentry knew nothing about my reservation, but made good on the reservation. They were very nice.I would highly recommend Sentry Storage.
Privacy R | First Impressions