Customer Reviews for Sentry Storage Properties of Belleview LLC
(U-Haul Neighborhood Dealer)

1,048 reviews

6551 SE 110th St   Belleview, FL 34420

(352) 307-9000

Hours

  • Mon–Fri
    8 am–5 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(352) 307-9000

6551 SE 110th St
Belleview, FL 34420

Services at this Location:

Hours

  • Mon–Fri
    8 am–5 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great customer service. Thank you!

Robert B. 
Rating:
5.0

Customer did not leave a comment.

David J. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE A. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
5.0

Customer did not leave a comment.

Lori R. 
Rating:
5.0

Nothing - they acted like they knew what they were doing - Improvement would be military discount for local - I would have loved to have it and saw 2 customers walk away because it wasn't available to them either - they were listening in on our rental conversation -

Rebecca H. 
Rating:
5.0

Customer did not leave a comment.

Harry D. 
Rating:
5.0

Customer did not leave a comment.

Thomas P. 
Rating:
5.0

Staff was friendly and helpful

Hector V. 
Rating:
5.0

Customer did not leave a comment.

Albert W. 
Rating:
5.0

Customer did not leave a comment.

Danny B. 
Rating:
5.0

Very helpful and friendly

John T. 
Rating:
5.0

Customer did not leave a comment.

GARY R. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

DAVID C. 
Rating:
5.0

Super service and very convenient

Chester H. 
Rating:
5.0

Customer did not leave a comment.

LeighAnn V. 
Rating:
5.0

Customer did not leave a comment.

BRANDON M. 
Rating:
5.0

Customer did not leave a comment.

Ken T. 
Rating:
5.0

Nothing

Richard D. 
Rating:
4.0

Customer did not leave a comment.

Michael J. 
Rating:
5.0

Customer did not leave a comment.

Jon S. 
Rating:
4.0

Customer did not leave a comment.

Will C. 
Rating:
5.0

Customer did not leave a comment.

Rodney B. 
Rating:
5.0

Customer did not leave a comment.

Valerie C. 
Rating:
5.0

Customer did not leave a comment.

Alicia O. 
Rating:
2.0

The rentals are too far from the office; you can't even see there is one. The remote rental sucks! I had to call the local number on my reservation to get them to come down to help me. The staff were great; that's the only plus.

Traci L. 
Rating:
5.0

Customer did not leave a comment.

Bill T. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Customer did not leave a comment.

Ronald B. 
Rating:
5.0

Everything was great. Thank you 😊

schyler F. 
Rating:
5.0

Great costumers service

Hector G. 
Rating:
5.0

Excellent support from employees, they went the extra step in getting moving blankets that I was missing And they allowed me to park my car at location, which was important as I was the only driver during the move

Eusebio M. 
Rating:
5.0

I've returned 2 trailers to Sentry Storage of Belleview. Both experiences were excellent with friendly, helpful staff. Returns are always quick.

Denis J. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

No

timothy G. 
Rating:
3.0

Customer did not leave a comment.

Mary A. 
Rating:
3.0

We cleaned and swept the truck out and we were still charged a cleaning fee. Also the rental was more than what they had told us will not use again.

Janice B. 
Rating:
5.0

Nice person help me right away very professional

Walid S. 
Rating:
5.0

Customer did not leave a comment.

CAROLYN S. 
Rating:
4.0

Uhaul location called us to make delivery accomodations.

Steve A. 
Rating:
5.0

Customer did not leave a comment.

George K. 
Rating:
5.0

Customer did not leave a comment.

Ernestina H. 
Rating:
1.0

Staff acts as if you are suppose to know where to put the trailers. Didn't ask if I needed help to get trailer off my truck. Then they got upset when it wasn't perfectly in a spot and it rolled forward towards the road and they was nothing out there to calk the tires to keep it in place. Where they are parking the trailers is unsafe cause you have to back in off of a street and then your vehicle is blocking the entire street until you get the trailer dropped. If I owned u-haul I would find another place to do business with cause that place and there staff are a joke and very very unprofessional. I would never recommend this company to anyone nor will I ever do business with them again.

Michael S. 
Rating:
3.0

Dropped off trailer using web app when the location was closed.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

Julian B. 
Rating:
5.0

Truck drives great good gas mileage had no issues

Adam D H. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Friendly and courteous and accommodating

Mark R. 
Rating:
3.0

No running lights on the 6x12' trailer I rented from FL. I did not realize it until I returned it in VT! Was not aware they were not working. I did have 4-ways, turn signals and brake lights. Unit had not been swept out. When I did so, a dead bird was part of the debris left by previous renters.

Loretta S. 
Rating:
4.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Nothing, this location is on top of it all. Lisa was very helpful. I will do it again.

Robbin S. 
Rating:
1.0

The people at the location were professional and excellent to work with during this rental. The problem Was with the app. It kept telling me there was a server error during check in and was very inconvenient.

stan M. 
Rating:
5.0

Customer did not leave a comment.

Thomas N. 
Rating:
5.0

Easy to return. Friendly and helpful

Robert G. 
Rating:
5.0

need extreme phone knowledge on after hour pickup

Robert C. 
Rating:
5.0

The location was wonderful, but there were a couple of issues. The app would not load, so check in could not be completed. Fortunately, the staff arrived early and were able to check me in. Also, we were charged for two days when we only had the truck for one.

JOSEPH L. 
Rating:
5.0

Customer did not leave a comment.

RICKY C. 
Rating:
3.0

Sorry that I cannot help you with this. I was not there for the drop off. I din't get a printed receipt and my husband said he drove past some other drop off locations. When I spoke to them about arranging for the early drop off he said he already had several of the trucks and didn't need ours. Sort of a strange response.

SCOTT M. 
Rating:
5.0

Customer did not leave a comment.

DAVID C. 
Rating:
5.0

Customer did not leave a comment.

nicole O. 
Rating:
3.0

I had asked for a pickup truck and was not able to get one with out a major credit card ,and was told full price of truck would be placed on that card and not just the rental, so we rented a ten foot box truck instead, needed it for a wk and was never offered a price for that ,so we used it for 2 days and returned truck to store not happy.........we are going to another location that offered us a weekly rate on a pickup truck like we asked for without hassel...at 159.0 and not 204.59 for 2 days and mileage at 0.59 cents and not 0.99 cents per mile

SHAWN M. 
Rating:
4.0

Customer did not leave a comment.

DONNA B. 
Rating:
5.0

Customer did not leave a comment.

GREGORY S. 
Rating:
5.0

The outside of the trailer was fine. The inside had dirt on the walls like someone hauled mulch or dirt in it

Steve S. 
Rating:
4.0

Customer did not leave a comment.

KEITH M. 
Rating:
5.0

No suggestions. As with the pickup, drop off was a breeze.

BARBARA C. 
Rating:
5.0

a1

Aldo V. 
Rating:
3.0

The AC did not work in this truck at all. It was really hot. I contacted the office that j rented the truck from she said that I would need to bring truck back or she could find a location that I could swap truck out for another one. I was pressed for time and was already 30 minutes away from Uhaul. It's upsetting because they should have checked truck to make sure that everything worked properly before renting it out to a customer. She started that she would call someone and follow up with me regarding some type of compensation I have not heard from anyone at this location as of yet...

Nakea D. 
Rating:
1.0

Make sure that it doesn't leak

GAYLE R. 
Rating:
5.0

Customer did not leave a comment.

RICHARD L. 
Rating:
1.0

The vehicle reeked of smoke. The windows were very dirty and the uhaul overall was in bad need of a car wash inside and out. The radio is a joke. The people at this location were somewhat nice but appeared to be not happy with our requests of clean the windows and put windshield wash in the windshield wash container. YES there was NO fluid in it so they were going to let us drive off with no windshield wiper fluid and dirty windows, seems like a hazard to me. Would never recommend U Haul.,

NEIL G. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

SHERRY LYNNE B. 
Rating:
5.0

Great, friendly service will keep going back to this location in the future.

THOMAS I. 
Rating:
5.0

Needed a truck for a couple hours. They had fhe perfect truck and reasonably priced. If I ever need a truck again thats where im going. Awesome and friendly staff.

Tina G. 
Rating:
5.0

Nothing

JAMES F. 
Rating:
3.0

Customer did not leave a comment.

Daniel K. 
Rating:
1.0

The man that brought the truck out to my brother told him the tank has a little less than a quarter of a tank of gas. It has to have that when you bring it back. No problem. We got back and had forgot to put gas in so we drove to the gas station and put gas in to the same place it was when we picked up the truck. The woman said no it had 1/4 tank (not true) and we got charged an extra $41 for a gallon of gas. We will NEVER rent a truck from uhaul again. And once I get my things out of their storage, it'll be the last time we use that business ever.

CINDY L. 
Rating:
4.0

Customer did not leave a comment.

Heather B. 
Rating:
5.0

Customer did not leave a comment.

DAVID E. 
Rating:
5.0

Customer did not leave a comment.

BRYAN W. 
Rating:
4.0

Customer did not leave a comment.

DOUGLAS H. 
Rating:
4.0

Truck had non working windshield washer on driver side. Engine exhaust is unacceptably noisy. Staff on location were helpful professional and friendly.

KEVIN R. 
Rating:
1.0

Replace all lazy employees!

JOEL O. 
Rating:
5.0

Customer did not leave a comment.

TROY W. 
Rating:
5.0

Customer did not leave a comment.

RICHARD T. 
Rating:
4.0

Customer did not leave a comment.

GAIL T. 
Rating:
5.0

Customer did not leave a comment.

KEVIN E. 
Rating:
5.0

Customer did not leave a comment.

ERIKA K. 
Rating:
4.0

Side wood rail inside truck were falling off

GARY S. 
Rating:
4.0

It was very accessible and professional and wouldn't change a thing.

Judith C. 
Rating:
5.0

Customer did not leave a comment.

VINSON F. 
Rating:
5.0

Unfortunately when I picked up the trailer they were understaffed and the poor guy was by himself. But he was very professional and helpful. I appreciated all there assistance in getting hooked up & unhooked when I dropped it back off. Job well done.

MICHAEL S. 
Rating:
3.0

License plate was badly damage and NO current year sticker. I had NO prior experience w car transport and they provided minimal assistance as "liability issue. Should go to corporate for instructions" Had I known that, I would have gone to the corporate office first.

CYNTHIA E. 
Rating:
1.0

Poor service, they didn't follow though.

JAYIMI F. 
Rating:
4.0

The people her were very pleasant. I was there early for pick up and was pleased to see them sanitizing the truck cab. I had brought wipes to do it myself. Thank you for a great job.

Sharon D. 
Rating:
5.0

Again, nothing they were terrific

KEITH C. 
Rating:
5.0

Better experience than the pick up, thank you. Also, the technology behind the scene was excellent. In reference to emailing receipts, mobile experiences.

Joshua J. 
Rating:
4.0

The trailers are parked backed up to the side of the side of the building and you have to partially block the road when picking up and dropping off the trailers. Not impossible just a little inconvenient.

Robert C. 
Rating:
5.0

Used this storage unit for almost a year and half. Would definitely use again.

Jennifer T.  |  Overall Experience 
Rating:
5.0

The gentleman there was nice. I'm waiting on final appraisal then I will be using my storage. Just happy to find one at a reasonable price here.

Cheryl C.  |  Reservation 
Rating:
4.0

Staff was great, was disappointed since suggested via u haul as a facility with the first month free option with rental of moving van that they would not acknowledge and apply discount

Thelma Lou W.  |  Reservation 
Rating:
5.0

Very good customer service- very accommodating to all our needs and particular situations. Thank you!

Hortensia L.  |  Reservation 
Rating:
4.0

Nice facility, easy move in, fair price.

Raymond T.  |  Reservation 
Rating:
5.0

Everyone at Sentry Storage in Belleview EXCEEDED our expectations CONSISTENTLY. We will ALWAYS appreciate the exceptional treatment and courteous professionalism that EVERYONE displayed.

Harry K.  |  Overall Experience 
Rating:
1.0

Customer for over 14 years. Cleaned out unit 8th of the month. Called to ask that since we moved out only 2 days after our auto-debit payment that we might be refunded. Told that "policy is policy".

MARK K.  |  Overall Experience 
Rating:
5.0

Lisa and the crew at Sentry made my storage experience very nice I would definitely use them again if needed.

Robin S.  |  Overall Experience 
Rating:
5.0

great people an felt very safe going their by myself will rent there again

JUDY M.  |  Overall Experience 
Rating:
5.0

Especially the staff and management were great..

William T.  |  Overall Experience 
Rating:
5.0

Professional and friendly

Levonda G.  |  Reservation 
Rating:
5.0

I rented a storage unit here for 7 years and had no problems. I do recommend this facility to my friends and family.

VINCENT K.  |  Overall Experience 
Rating:
5.0

A great experience.

Dennis M.  |  Overall Experience 
Rating:
5.0

Thank you so much for all the help during the time I had my furniture and treasures in two storage units. The air conditioning was maintained so humidity was perfect for my things. Excellent help!

Kathleen S.  |  Overall Experience 
Rating:
5.0

Lisa was great and very helpful even when I was asking about renting a moving truck even though it was close to the close of business.

Sarah D.  |  Reservation 
No reviews have been submitted for this location.

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