Customer Reviews for Service Center
(U-Haul Neighborhood Dealer)

561 reviews

7549 Huntingdon Plaza   Huntingdon, PA 16652

(814) 643-5867

Location Hours

  • Mon-Thur: 9 am - 5 pm
  • Fri: 9 am - 7 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 6/29/2022 - 7/5/2022: Closed

Services at this Location:

Contact Us

(814) 643-5867

7549 Huntingdon Plaza
Huntingdon, PA 16652

Services at this Location:

Location Hours

  • Mon-Thur: 9 am - 5 pm
  • Fri: 9 am - 7 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 6/29/2022 - 7/5/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
2.0

It took me 50 minutes to get through on website to pick up the truck. I rented it for the day but it said it needed returned by 2p. Process was difficult and delayed. Will never go this route again.

Jennifer F. 
Rating:
5.0

Excellent service, treat you like family

William L. 
Rating:
4.0

Customer did not leave a comment.

Lisa H. 
Rating:
5.0

The employee here was very prompt and courteous.

Jeffrey B. 
Rating:
3.0

Customer did not leave a comment.

Paul G. 
Rating:
5.0

Customer did not leave a comment.

Chuck K. 
Rating:
1.0

Not get rid of uhauls when they are to be picked up say they will give bigger uhaul for smaller price and didn't and were very rude

Dionne M. 
Rating:
5.0

All went as planned

Charles C. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

The clerk was VERY friendly and helpful, the truck and trailer were in excellent condition, very clean, and clearly well maintained. I was very happy with this service.

John D. 
Rating:
5.0

Great customer service.

AShley S. 
Rating:
5.0

Nothing!

Roger H. 
Rating:
5.0

Good job

Lee C. 
Rating:
5.0

Customer did not leave a comment.

Edward W. 
Rating:
5.0

Customer did not leave a comment.

William K. 
Rating:
5.0

The attendant was very kind and professional.

PATRICIA H. 
Rating:
4.0

The cab had a lot of mud in it and the back had some salt but, other than that great service experience

Matthew K. 
Rating:
5.0

Customer did not leave a comment.

EDWARD R. 
Rating:
5.0

Customer did not leave a comment.

Brad W. 
Rating:
5.0

Quick, easy and the person checking me in was excellent

Robert Y. 
Rating:
4.0

Customer did not leave a comment.

Michele M. 
Rating:
5.0

Was disappointing that my mattress got wet due to roof leak .

Timothy A. 
Rating:
4.0

Customer did not leave a comment.

Stephen B. 
Rating:
4.0

Customer did not leave a comment.

Mark Z. 
Rating:
5.0

Staff was friendly and very nice.

RUFUS B. 
Rating:
5.0

Customer did not leave a comment.

Alcione F. 
Rating:
5.0

Customer did not leave a comment.

RUSSELL G. 
Rating:
5.0

Customer did not leave a comment.

Lisa O. 
Rating:
2.0

nothing

ROBERT S. 
Rating:
3.0

Overall, this was OK, but the Uhaul computers were down and I had to wait quite a while to get my trailer despite paying in advance and completing the on-line check-in. Uhaul needs a manual procedure for when things like this happen. Luckily, the system came back in a little less than an hour.

Mitchell K. 
Rating:
5.0

Customer did not leave a comment.

CATHERINE ELIZAB M. 
Rating:
5.0

Very friendly and customer oriented. Highly recommend.

Russell F. 
Rating:
5.0

Customer did not leave a comment.

Brian H. 
Rating:
5.0

Customer did not leave a comment.

SIMON M. 
Rating:
5.0

Customer did not leave a comment.

Peter M. 
Rating:
5.0

Excellent service from this site. Quick and painless and friendly.

Michael F. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH D. 
Rating:
5.0

Have more vehicles available for rental

ANTHONY G. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Customer did not leave a comment.

MARJORIE M. 
Rating:
5.0

I marked the equipment was clean, however, the windows needed cleaned on the inside.

Roger P. 
Rating:
5.0

Amazing customer service.

RYAN L. 
Rating:
5.0

Customer did not leave a comment.

Haley B. 
Rating:
4.0

Customer did not leave a comment.

Janet D. 
Rating:
5.0

Customer did not leave a comment.

CHELSEA B. 
Rating:
5.0

I have used this location before back in May. Both times I was fortunate to receive help from Kelley. She is an outstanding customer service rep and was very helpful both times

David P. 
Rating:
5.0

Kelly was a breath of fresh air!!! Polite, happy, pleasant, courteous and very professional. She told me everything I needed to know to make my experience great.

MARY H. 
Rating:
3.0

Customer did not leave a comment.

Randy F. 
Rating:
4.0

Customer did not leave a comment.

Mary S. 
Rating:
3.0

The sales person was very helpful the only issue at this location is that the inside of the store is very dirty, they are also a TV repair shop and there are tvs everywhere including the walkway.

ROBERT R. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY W. 
Rating:
5.0

Customer did not leave a comment.

WALTON G. 
Rating:
5.0

Personnel at this location are very customer oriented and treat everyone with the upmost respect.

Kimberly O. 
Rating:
4.0

Customer did not leave a comment.

LISA R. 
Rating:
5.0

Nothing

Alann F. 
Rating:
5.0

Customer did not leave a comment.

Roy D. 
Rating:
3.0

It was such a terrible experience. They state it is so easy to pick up a U-Haul from your mobile device and it was such a lie. It took me an hour and a half to get into the box and that was because I had to call the U-Haul number because the U-Haul website wasn't working properly. So disappointed and will never use U-Haul again.

SAMANTHA C. 
Rating:
3.0

Customer did not leave a comment.

Donald M. 
Rating:
5.0

Customer did not leave a comment.

Terri P. 
Rating:
5.0

Customer did not leave a comment.

Rodney B. 
Rating:
5.0

Customer did not leave a comment.

Mark G. 
Rating:
5.0

Customer did not leave a comment.

LARRY W. 
Rating:
5.0

Customer did not leave a comment.

Thomas E. 
Rating:
5.0

Customer did not leave a comment.

VIRGINIA M. 
Rating:
5.0

Customer did not leave a comment.

Nancy M. 
Rating:
4.0

Customer did not leave a comment.

GEORGE M. 
Rating:
5.0

Friendly staff that made the pick-up and return process extremely easy. Drop off after hours is pretty convenient as well.

LUKE F. 
Rating:
3.0

Customer did not leave a comment.

BRANDON H. 
Rating:
5.0

Service here was excellent.

RICHARD D. 
Rating:
5.0

Customer did not leave a comment.

Tonya K. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

FRANKLIN H. 
Rating:
5.0

The gentleman there thoroughly checked us out in under 10 min. He was very pleasant and answered any questions we had.

JUANA M. 
Rating:
4.0

everything was fine on problems

Gilbert L. 
Rating:
5.0

Customer did not leave a comment.

Thaddeus H. 
Rating:
3.0

Rented out a truck with 1/4 tank of gas, PLEASE, PLEASE rent them with a full tank. make it so much easier to return with a full tank

BRANDON B. 
Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
5.0

Customer did not leave a comment.

ROLAND S. 
Rating:
5.0

Customer did not leave a comment.

GERALD S. 
Rating:
3.0

Customer did not leave a comment.

Deborah F. 
Rating:
5.0

Customer did not leave a comment.

Benjamin K. 
Rating:
4.0

Customer did not leave a comment.

THOMAS L. 
Rating:
5.0

Customer did not leave a comment.

George M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Cleanliness is not an issue for me, so I don't care, but the place was busy with TVs in for repair.

John D. 
Rating:
5.0

Customer did not leave a comment.

mara S. 
Rating:
5.0

Customer did not leave a comment.

Robert Y. 
Rating:
5.0

Customer did not leave a comment.

Janeen M. 
Rating:
5.0

Customer did not leave a comment.

Debora G. 
Rating:
5.0

Nothing. Staff were friendly, informative, and efficient. Great experience.

DANIEL C. 
Rating:
5.0

Customer did not leave a comment.

autumn H. 
Rating:
5.0

Great experience

Joseph P. 
Rating:
5.0

Customer did not leave a comment.

Nicholas L. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL W. 
Rating:
5.0

Location was easy to find. GPS did not recognize address which made remote sign-in void. Clerk was very friendly and helpful. Thank you. I couldn't believe how comfortable the truck was to drive.

Kaylene M. 
Rating:
3.0

Customer did not leave a comment.

Denise D. P. 
Rating:
4.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

When we called and left a message about the details for the drop off (found a location and phone number for Huntingdon online) the woman promptly called back, was courteous, genuinely friendly and very helpful

Debra K. 
Rating:
5.0

Customer did not leave a comment.

FRANKLIN H. 
Rating:
5.0

A great experience. The local reps were outstanding. Trailer was clean and easy to tow.

Harlan B. 
No reviews have been submitted for this location.

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