Customer Reviews for Service Center
(U-Haul Neighborhood Dealer)

502 reviews

7549 Huntingdon Plaza   Huntingdon, PA 16652

(814) 643-5867

Location Hours

  • Mon-Thur: 9 am - 5 pm
  • Fri: 9 am - 7 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(814) 643-5867

7549 Huntingdon Plaza
Huntingdon, PA 16652

Services at this Location:

Location Hours

  • Mon-Thur: 9 am - 5 pm
  • Fri: 9 am - 7 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Rodney B. 
Rating:
5.0

Customer did not leave a comment.

Mark G. 
Rating:
5.0

Customer did not leave a comment.

LARRY W. 
Rating:
5.0

Customer did not leave a comment.

Thomas E. 
Rating:
5.0

Customer did not leave a comment.

VIRGINIA M. 
Rating:
5.0

Customer did not leave a comment.

Nancy M. 
Rating:
4.0

Customer did not leave a comment.

GEORGE M. 
Rating:
5.0

Friendly staff that made the pick-up and return process extremely easy. Drop off after hours is pretty convenient as well.

LUKE F. 
Rating:
3.0

Customer did not leave a comment.

BRANDON H. 
Rating:
5.0

Service here was excellent.

RICHARD D. 
Rating:
5.0

Customer did not leave a comment.

Tonya K. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

FRANKLIN H. 
Rating:
5.0

The gentleman there thoroughly checked us out in under 10 min. He was very pleasant and answered any questions we had.

JUANA M. 
Rating:
4.0

everything was fine on problems

Gilbert L. 
Rating:
5.0

Customer did not leave a comment.

Thaddeus H. 
Rating:
3.0

Rented out a truck with 1/4 tank of gas, PLEASE, PLEASE rent them with a full tank. make it so much easier to return with a full tank

BRANDON B. 
Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
5.0

Customer did not leave a comment.

ROLAND S. 
Rating:
5.0

Customer did not leave a comment.

GERALD S. 
Rating:
3.0

Customer did not leave a comment.

Deborah F. 
Rating:
5.0

Customer did not leave a comment.

Benjamin K. 
Rating:
4.0

Customer did not leave a comment.

THOMAS L. 
Rating:
5.0

Customer did not leave a comment.

George M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Cleanliness is not an issue for me, so I don't care, but the place was busy with TVs in for repair.

John D. 
Rating:
5.0

Customer did not leave a comment.

mara S. 
Rating:
5.0

Customer did not leave a comment.

Robert Y. 
Rating:
5.0

Customer did not leave a comment.

Janeen M. 
Rating:
5.0

Customer did not leave a comment.

Debora G. 
Rating:
5.0

Nothing. Staff were friendly, informative, and efficient. Great experience.

DANIEL C. 
Rating:
5.0

Customer did not leave a comment.

autumn H. 
Rating:
5.0

Great experience

Joseph P. 
Rating:
5.0

Customer did not leave a comment.

Nicholas L. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL W. 
Rating:
5.0

Location was easy to find. GPS did not recognize address which made remote sign-in void. Clerk was very friendly and helpful. Thank you. I couldn't believe how comfortable the truck was to drive.

Kaylene M. 
Rating:
3.0

Customer did not leave a comment.

Denise D. P. 
Rating:
4.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

When we called and left a message about the details for the drop off (found a location and phone number for Huntingdon online) the woman promptly called back, was courteous, genuinely friendly and very helpful

Debra K. 
Rating:
5.0

Customer did not leave a comment.

FRANKLIN H. 
Rating:
5.0

A great experience. The local reps were outstanding. Trailer was clean and easy to tow.

Harlan B. 
Rating:
5.0

Very friendly and efficient service.

Patrick C. 
Rating:
5.0

Customer did not leave a comment.

Gregory W. 
Rating:
3.0

Personnel were very helpful. It would be helpful if there were more instructions to operate the truck. Also a holder in the truck cab for the contract would be a good idea. Mine fell down behind the cup holder as did another prior customer's.

Charles S. 
Rating:
5.0

Customer did not leave a comment.

WAYNE A. 
Rating:
5.0

Dropped off with APP - after hours. All good

James W. 
Rating:
5.0

Very professional with drop off location from final billing and examination of the rig overall 10 out of 10

Matthew S. 
Rating:
4.0

Customer did not leave a comment.

George R. 
Rating:
5.0

The website wouldn't allow me to check in and I was told that even if I had, the information would have had to been put in by store assoc.

Laura G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

Timothy L. 
Rating:
4.0

Customer did not leave a comment.

Kaitlyn M. 
Rating:
5.0

Great customer service at the Huntingdon, PA and Carlisle, PA location. Everything went perfectly.

ERIK ALAN K. 
Rating:
5.0

Nothing I can think of

KAREN K. 
Rating:
5.0

Customer did not leave a comment.

Douglas W. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Super quick check in, helped get trailer hooked up quick. Side issue is the fact that I reserved trailer at one location and then one day before pickup was told it was 30 miles further away which wasn't cool at all. Nothing against this location, but U-Haul shouldn't have let me reserve at the location I chose then.

Andrew C. 
Rating:
4.0

Customer did not leave a comment.

Stacy S. 
Rating:
4.0

Clerk failed to check my truck back in requiring time in the phone to correct and putting me in jeopardy of late fees even though the truck was returned a day in advance of requirement.

Kathleen M. 
Rating:
1.0

Not there during regular business hours

George C. 
Rating:
2.0

Place was closed

Monique P. 
Rating:
3.0

Did not visit the physical location but did the mobile pick-up which was a horrible experience.

Jennifer I. 
Rating:
5.0

Everyone very helpful.

Timothy H. 
Rating:
1.0

Got there an hour before close and nobody was in. Had to call another uhaul (which was also a bad experience) just to figure out what to do with it. Worst uhaul experience I have had.

Dustin D. 
Rating:
5.0

Customer did not leave a comment.

joshua A. 
Rating:
5.0

Extremely friendly employee who truly tries her best to openly communicate with me and my wife we both r deaf. Smooth sailing through the process of renting a truck. Definitely recommended this place ??

Robin M. 
Rating:
4.0

Customer did not leave a comment.

John G. 
Rating:
4.0

If you get there before daylight, and have not familirized yourself with the layout, it can be a little challenging to navigate your way around as it is not well lit.

Jeff T. 
Rating:
4.0

Great Staff, I have used both different sized Trucks and Car Dollies. Always have a good experience with this Establishment. I would recommend them.

Alann F. 
Rating:
5.0

Excellent

christopher H. 
Rating:
1.0

The customer service sucked. I went in to rent a truck for the next day, an hour before closing and the guy at the counter told me I had to download the app and do it from there. So I did that and the next day it was a joke trying to get thru everything on the app. It would've made the process alot easier had he just taken my info and sent me on my way...the truck was disgusting on the inside. It was dirty and covered in mud. I don't have a good thing to say about the Huntingdon, PA location.

Lori P. 
Rating:
5.0

Not a thing. Kelly is very friendly and accommodating.

Samuel C. 
Rating:
5.0

The lady at check in was awesome! Thank you U-Haul for another great experience with moving!

Joshua L. 
Rating:
5.0

Great place to rent!

alan D. 
Rating:
5.0

Customer did not leave a comment.

DENNIS B. 
Rating:
4.0

Customer did not leave a comment.

karen B. 
Rating:
5.0

Customer did not leave a comment.

Brittany V. 
Rating:
5.0

Dropped the truck off last evening. No issues.

John C. 
Rating:
5.0

Customer did not leave a comment.

LAURIE M. 
Rating:
3.0

Customer did not leave a comment.

Doug D. 
Rating:
5.0

Customer did not leave a comment.

Brian D. 
Rating:
5.0

Customer did not leave a comment.

Lynn C. 
Rating:
5.0

Customer did not leave a comment.

Thomas and Franc C. 
Rating:
5.0

Customer did not leave a comment.

Thomas and Franc C. 
Rating:
5.0

Very good customer service

Pete P. 
Rating:
1.0

I reserved my Uhaul truck over the phone, a confirmation was sent by email and said do not reply. We drove an hour and a half to Huntingdon Pa. to find out they didn't open until 10:30 am, my email said 8:00 am ready for pickup.The guy working there was an ass and I would never send someone there.The truck was never cleaned out from previous user.

Ravney H. 
Rating:
5.0

Order a 26 foot truck got a 24 had to make more trips

Charles C. 
Rating:
5.0

I can not say enough about the service, response time and overall service we received from this Huntingdon location. Wonderful service that made the whole process easy and lessened the worries of a large move. Thank you very much.

Jeffrey P. 
Rating:
3.0

The early check in process was miserable. I was in the parking lot for over an hour with my three month old trying to figure it out. I was on hold for over twenty minutes, had my check in session terminated and had to start over, and was about in tears by the time we got our truck. Which was an hour and a half past when I made my reservation for. Absolutely awful for what we paid (which was a crazy amount).

Kyle S. 
Rating:
5.0

Customer did not leave a comment.

bradley P. 
Rating:
1.0

Customer did not leave a comment.

Marty F. 
Rating:
5.0

Customer did not leave a comment.

Gary O. 
Rating:
4.0

Good fast, friendly service.

Robert S. 
Rating:
5.0

I can think of nothing

samuel C. 
Rating:
3.0

You charge me an extra 10.60 for 25 extra miles when I did self check in it asked if I agreed with this charge I said no . Reply was a represenitive would be in contact with 48 hrs. I got no contact just an email saying the money was charged to my account.

William Z. 
Rating:
5.0

Wonderful employees, enjoyable and quick to help. I've moved before, but this was my first time venturing out on my own, and even with my dad's help, it was a nerve wracking experience. The people at this location were able to answer any questions or concerns I had, with thorough explanations when necessary.

JOHN C. 
Rating:
4.0

Not open when dropping off truck.

michael Z. 
Rating:
5.0

Everything was ready when we arrived and Kelly was fantastic.

samuel C. 
Rating:
3.0

When I went to drop off the truck, there was a note on the door saying the store was closed. Fortunately there was a key drop off box. We called the Uhaul number that had been provided and the person we talked to explained how the box worked. We had rented an appliance dolly and no way of locking the back of the truck to secure it, but all worked out.

Gary T. 
Rating:
5.0

Customer did not leave a comment.

STANLEY O. 
No reviews have been submitted for this location.

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