We been renting with Servientrega our Uhaul needs every time and always great service with smile and excellent attitude! Keep on the good work!
JOSE A
Customer Reviews for Servientrega Hollywood
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy, nice, honest
edward lEverything clean and quick attention.
DANIEL TExcellent customer service, the best I have seen, from now on that’s my rental pace.
NOEL Pthey charge me more money
ALEJANDRO ZThey charged me $114.00 for a 3 hours use from Hollywood Fl to Boca Raton. The estimated amount was $57. We even put gas to the truck before returned.
JUDITH SExcellent service
APRIL GNothing
LATOYA SGreat customer service at the desk
CHARLES BOriginally, I was sent a confirmation for a different location. When we got there, there was no van for us at all! We said fine, what do you have instead and the fellow actually said "we have nothing, no vans, trucks, nothing. Call Uhaul to find another van somewhere" It was shocking to say the least. Uhaul customer service found us a van at the location listed above and although we were late, we were able to go to our destination. So! The uhaul experience was pitifully poor, absolutely the worst ever in the history of renting from UIhaul. The location listed above was superlative and took good care of us.
LAURIE JThe van was infested with roaches and no one checked it before renting it to us. it was disgusting and the roaches even got into our stuff and my friend is allergic to their droppings so now we have to get everything washed which is very disgusting and inconvenient and now there have been roaches in the new apartment. Absolutely horrible and irresponsible.
DANIELLE PSin duda una excelente atención, el camión estába listos para el uso, muy limpio y organizado! 100% Recomendados!!! Es un lugar donde volvería a ir!!!
YONATHAN GGreat folks friendly helpful clean facility.
PAUL AGreat service support and vehicle. Definitely recommend this location. Will use again in March 2025
STEVEN JEverything was excellent, quick and convenient. Great experience and customer service.
YULICA CExcelent customer service, thanks
Walter RUnfortunately the gentleman spoke o English but was super nice I felt bad seeing his struggle to communicate with us
ANGELLA CExelent service, thanks you
JUAN SYour services are always excellent
luis eKeep up the good work
Pablo VEverything was excellent. Very courteous and friendly. I definitely would recommend this location for u-haul rentals.
Lloyd KThe attention was perfect!
Rodolfo PThe guys there was very kind
WILLIAM NOffice was extremely nice, easy self return process. I followed the exact instructions the office left on the paper in regards to gas being back at 1/2 I put 16g according to where the line was and I still ended up being way over 1/2 once I returned, that was my only issue
Austin AI was charged 25$ the day after I had already returned the Uhaul on time and followed all rules and without an email warning or even acknowledgement
Yabsera NI arrived before opening hours, staff did their best to accommodate my early arrival with kindness. I would use this location again if I have a need. Thank you!
BARBARA SExcellent rental store. I'll recommend it to everyone.
JOSE MHomeless people all around. Unclear where the van was parked or how to get the keys. Had to call customer service.
Ria SExcellent service!!! Thank you
JUAN SExcelente y muy buena atención gracias
Miguel BAndrea was very helpful. She even helped to extend my rental an extra two days. Thank you so much!
Robert CI had a problem with early pickup because though my phone was fully charged it did not have enough memory to complete the sign in on the phone. I had to wait until the shop opened. The manager was very helpful and allowed me the hour I lost for turning in the van.
sandra cI rented truck for moving my son stuff,Gentlemen in office didn’t speak good English but very friendly and we used phone to translate.I had beast experience with this rental.no problem in all.Thanks for the great service
elvedina hVehicle was clean however showing needing an oil change on the display for the mileage.
TIMOTHY FThe first truck we were given had low air pressure in the tire due to a metal object in the tire. We were lucky that the sensor told us before we had an issue. The manager was very good about switching the truck, but the next one we got, which was the only one available had a broken right mirror so that we had no mirror on the right side of the truck. Fortunately, my passenger was able to guide me, but this was very uncomfortable and unsafe. It’s obvious these trucks are not inspected in anyway when they come back also, we had reserved a dolly, but because we got changed location three times the location we went to didn’t have one that made our move extremely difficult and took much longer than expected. I’ve had two experiences with UHaul this year and both of them have been similar. I’m not sure what the problem is, but I’m going to be looking for another truck rental company for my son’s next college move.
Marjorie BMany of your other locations could follow the example of how this locations takes care of it's customers!
TIMOTHY FThey charges me for gas when I returned it with the right amount.
HUGO RDon't know if they had more equipment but I got the only one that was presently on the lot
MAURICE WSuper Friendly people to work with and best experience overall with this location.
TIMOTHY FTruck was dirty in the cargo area.
Ivan CQuick, clean, no improvements needed!!
Janet FCarlos was extremely helpful, polite and a pleasure to do business with. Thank you ~ MBD
Maximillion BQuick, friendly, clean, helpful
Mindy RExcellent
Carlos LVery friendly staff
CHESTER CSuper easy process! Everything went smoothly and the truck was clean in great condition
Evelina DWhat a great experience. The gentleman was friendly and truly demonstrated customer service. A+!
Gregory CExcellent
John AFriendly person on a front desk
Yerzhan AHello This place is good. Man on front desk is very helpful and friendly Amazing experience Thank you
Yerzhan AN/A
Mercedes SI will never rent a U-Haul again. Very expensive and your app for pick up and return is garbage. All it did was crash over and over could not use it. My rental was over 1000$ dollars for a weekend in state. Mileage charge is way too much and each hundred miles should be discounted. I will use it or recommend to anyone. You broke my bank. Thank you
MARTIN SCarlos was extremely helpful and professional. We will do business again
Jose R