Customer Reviews for Severna Park Office & Storage Park

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Severna Park Office & Storage Park

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Teddy N. on

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Truck had not been swept out. Don’t think this was a local issue but the truck had 183k miles and should be used for local only. Oil light was on when I first started the truck. Level was ok so I drove it but checked it a couple times on my trip. Truck made the trip but i was concerned all way down I-95

Phil R. on

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Jazmin M. on

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Anil P. on

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GLENN D. on

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Charlie M. on

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Anil P. on

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Evelyn B. on

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Dale P. on

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Tim S. on

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gaberielle L. on

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This was so easy and convenient for our short distance move! Plenty of moving blankets available for rent so we didn’t have to buy them. Plenty of storage units too in case you need to store some items. Will use again!

patricia S. on

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We were very disappointed that Uhaul never gave us a quote that included ALL taxes and fees. We found this extremely misleading, and it was a huge shock to discover when we picked up our vehicle that we were being asked to pay several hundred dollars more than was "originally" quoted to us. Additionally, the man at the location we picked up our vehicle at was very surly and unhelpful. I would NEVER recommend Uhaul to a friend, and I plan to never use Uhaul again.

Earl M. on

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Derek G. on

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Very nice and helpful fellow!

ROBERT S. on

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Donald Z. on

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Dan R. on

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Checked in vehicle via app facilities from outside were great.

WANDA M. on

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michele T. on

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The man tried to be helpful he was apologetic but could not answer basic questions. Over all U haul is an awful not customer focused company, they are almost as awful as the Airline industry. We had to rent additional equipment from Penske, and wow what a difference, polite, better equipment, available product and again customer focused. I will never use UHAUL again

Clarence D. on

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Patrick M. on

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Brendan W. on

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Wesley E. on

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Since this was my first time driving a UHaul or large truck of any kind, it would’ve been nice to have a quick tour of the truck. For example, an explanation of the tow/haul button would’ve been helpful. The little sticker was confusing. Also, would’ve liked to adjust the rear-view mirrors, but couldn’t figure out how or even if I could.

caroyln M. on

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Bigger signs would make it easier to locate.

Thomas B. on

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Nancy P. on

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peggy B. on

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roy L. on

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Thanks, Paul!

WILLIAM M. on

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The manager and operators are always very helpful and professional. I am always 110% satisfied with their service and equipment.

Diana S. on

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They were fantastic to work with

Paula E. on

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Paul was very helpful, appreciated his assistance. Thank you.

Phil R. on

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eileen P. on

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