Customer Reviews for Shadicks Sporting Goods & Hardware

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Shadicks Sporting Goods & Hardware

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Shawne J. on

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Kirk G. on

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I got double charged and I rent a lot of uhaul and never never have I been asked the questions I was or had myself and my car and license plate photographed.... I want my refund Kirk Gustum

MOSES D. on

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sean V. on

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When I ordered the trailer, I chose a location close to me. I got an alert saying the item wasn’t there and now had to drive out of my to a rural city. When I got there, there was an elderly woman smoking a cigarette. So it already set a bad tone. I mentioned that I had paid for service to help hook up the trailer and car. Of course, this did not show up anywhere on my paperwork. Whoever took my order over the phone didn’t do their job or just fed me false information and/or did not properly document my request for help. I called customer service and after an extended wait time, got a jerk of a man who said there was nothing he could do. So not only did my location get changed but now there were no other options for me. Also, when I called in a got a gal who seemed to want to help me, after waiting for quite a while, the phone picked up and I got someone new. I now had to tell the whole story all over again and he could not have cared less but did have an answer for me: there’s nothing we can do, except send you a video to learn how to do it. This is precisely why I ordered hook up service. Everything was suddenly my problem and I’m the one having to figure out the solution. She didn’t know how to do hook up and load the car. Fortunately, one of the locals came into the store and helped. We hooked it up, went to put down the ramps and one of them stuck. So we unhitched the trailer and I drove to the only other remaining trailer they had. I climbed in and out of my vehicle three times because I didn’t know, and clearly neither did she, that the sides of the trailer come down for easy entry and exiting of the vehicle. I only learned this when I dropped off the trailer and the guys wondered what I was doing. That would have been really valuable information when I picked up the. While and struggled to load it since the service I wanted anyway wasn’t recorded not available now, despite specifically asking for it when I called. I hated this entire experience with Uhaul.

Wendy L. on

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Shaun F. on

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ERICA S. on

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Brian M. on

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Kenneth S. on

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Steve C. on

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Abagail S. on

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Didn’t advise the cost, just took my credit card. Didn’t advise me to pay attention to how much I fill the gas because I wouldn’t be reimbursed. Wasted 50$.

Brenda K. on

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Richelle S. on

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Shadick’s C-Store has everything ready for us and made it a very easy process. The uhaul was very clean!

Gabriel G. on

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The pick up location was great but it took almost an hour to pick up due to the uhaul website freezing and the poor gal had to wait forever to get someone from support on the phone. I also had trouble with the online check in system freezing. You need a better website.

ERICA E. on

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Mark H. on

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Super Great Service!

Grant A. on

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Incorrect drop off location, never actually gave me the discount. Tried telling me it was more that had originally purchased. Lost 3 hours of daylight to go get a truck in the wrong location. Very poor service, this has multiple times now. Will never be using uhaul again.

Mark H. on

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Super Great Service!

tatti G. on

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Nancy F. on

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lynne C. on

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dana S. on

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joe V. on

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Had to drive 30 minutes to go get the truck where I reversed the truck. The gas meter was lower than what the customer service representative wrote on the paperwork. Called customer service and don't really feel like they were too polite.

Tanner G. on

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They were very helpful in getting rid of the fuel charge since I was unsure how much fuel the truck started with considering it was not the one on my contract. They were friendly and welcoming.

Aaron P. on

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I was overcharged when picking up my uhaul truck. Was not charged the same price as the online reservation!

Pat S. on

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Insurance cost too high . It should be more avoidable to all !

Bob R. on

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Steven C. on

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Great staff and great experience

RANDALL B. on

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The staff was very friendly and helpful with our questions that lead to our decision to go ahead with getting the trailer. We are moving and out of a horrible rainy day, this was the best decision all day.

donald N. on

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David S. on

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Stan J. on

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