Customer Reviews for Shamrock Storage
(U-Haul Neighborhood Dealer)

562 reviews

1724 E Wooster St Ste 307   Bowling Green, OH 43402

(419) 419-5028

Location Hours

  • Mon-Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(419) 419-5028

1724 E Wooster St Ste 307
Bowling Green, OH 43402

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The truck could have used a better wipe down, but other than that, great experience all around

Sean H. 
Rating:
5.0

UHAUL (The main company itself) needs to install rolling trailer jacks on all the enclosed trailers. They are heavy and it's not easy lifting and moving it to latch it on the trailer hitch.

Ricardo E. 
Rating:
5.0

Customer did not leave a comment.

LELAH D. 
Rating:
5.0

Customer did not leave a comment.

Vickie H. 
Rating:
2.0

I was charged $100 but my total given to me by the uhaul worker was $57… where is the rest of my money that was taken from me? I will not be renting a uhaul again because of this i will rent elsewhere!

Eva H. 
Rating:
5.0

Customer did not leave a comment.

Lon S. 
Rating:
5.0

Customer did not leave a comment.

Raegan M. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

Customer did not leave a comment.

CHRIS K. 
Rating:
5.0

Customer did not leave a comment.

Jacob S. 
Rating:
5.0

Customer did not leave a comment.

Letesha M. 
Rating:
5.0

Customer did not leave a comment.

Allen S. 
Rating:
4.0

Customer did not leave a comment.

Drake W. 
Rating:
5.0

The owner at Shamrock Uhaul was very flexible and even gave me a call. Excellent customer service here, would definitely recommend to others.

Colin C. 
Rating:
4.0

The mileage price is crazy

JENNIFER B. 
Rating:
5.0

Front desk person was soo friendly and helpful.Uhaul was neat as well.Pick up and drop of was quick and detailed.

ADWOWA O. 
Rating:
4.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

christie A. 
Rating:
4.0

Communication from the regional call center to the local location lapsed a bit and the same trailer got reserved twice. Fortunately we worked it out through the local office very easily.

David O. 
Rating:
5.0

Customer did not leave a comment.

DANIEL S. 
Rating:
5.0

Customer did not leave a comment.

Lon S. 
Rating:
5.0

Customer did not leave a comment.

Chelsea D. 
Rating:
5.0

Talk to the people, there are issues with the mobile pick up of the truck, apparently there is a 10% risk of it not working. The people were great and understanding about the issue and helped us clear things up the next day. Mobile return worked okay.

Tina R. 
Rating:
5.0

Customer did not leave a comment.

Ralph C. 
Rating:
5.0

I appreciate being able to drop off the trailer closer to home since I had to drive 25 miles to pick it up since none were located in my town.

GREG M. 
Rating:
5.0

Quentin is always so helpful in any situation I have needed from him. I have 2 storage units there and have used a truck and trailer on 2 different occasions and he has been great!

LAURA C. 
Rating:
5.0

What a convenient setup: Onsite storage, and moving equipment & vehicles. Friendly service with a quick and simple rental process that took a few minutes at most. Check'm out!

ROBERT D. 
Rating:
5.0

Customer did not leave a comment.

Dan B. 
Rating:
4.0

Customer did not leave a comment.

Joseph G. 
Rating:
5.0

The service that is provided by Quentin at the location we pick is Always Always Excellent and Greatly Appreciated. I would say give him a raise or at least acknowlege him in a meaningful way. Thank you kindly for considering these comments. All the best, Roberta

Dr Jeremy H. 
Rating:
5.0

None.

Terry V. 
Rating:
5.0

Customer did not leave a comment.

COLIN EARL C. 
Rating:
5.0

Customer did not leave a comment.

Kenechukwu O. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth R. 
Rating:
5.0

U-haul as a company needs to improve their communication regarding changes to pick up locations. I had to drive over an hour to pick up my u-haul trailer compared to 5 minutes where I originally reserved it.

Jeffrey K. 
Rating:
5.0

Made it quick and easy for me!

Mike R. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
5.0

Top notch quality and service as always

Zachary A. 
Rating:
4.0

Customer did not leave a comment.

joseph H. 
Rating:
5.0

gentlemen there was very helpful and addressed my needs- Thank u! Excellent service!!

Michael V. 
Rating:
5.0

Customer did not leave a comment.

Eriqa W. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

Joey C. 
Rating:
4.0

On the website U-Haul says the van can accommodate a 1 bedroom apartment. THIS IS FALSE ADVERTISING!! l only had 1 bedroom to move {mattress, box springs, frame, dresser and nightstand} and ir wouldn't even fit the mattress!!!!!!!!!!!!! l had to hire someone else to move it in their truck! You need to correct this because l hired 3 people to use the van to move my bedroom and it cost me more money because U-Haul's website is false when saying the van is large enough. l was VERY disappointed and am telling others aniut thus.

LouAnn V. 
Rating:
5.0

Customer did not leave a comment.

William R. 
Rating:
5.0

Customer did not leave a comment.

Channing S. 
Rating:
5.0

Customer did not leave a comment.

JESSE S. 
Rating:
5.0

Very convenient and easy to drop off.

Todd S. 
Rating:
5.0

Customer did not leave a comment.

Greg F. 
Rating:
5.0

Shamrock Storage is my first choice. The gentleman behind the desk is the absolute nicest

Morgan M. 
Rating:
4.0

Customer did not leave a comment.

CALVIN A. 
Rating:
5.0

Customer did not leave a comment.

JASON G. 
Rating:
5.0

Customer did not leave a comment.

Mark T. 
Rating:
3.0

Customer did not leave a comment.

AMADEO CHRISTIAN R. 
Rating:
5.0

The manager, Quinn, was the best manager of a UHaul location with whom I've ever worked. Great communicator; supportive and flexible; I can't recommend him enough.

Robert K. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

Marshall R. 
Rating:
5.0

Customer did not leave a comment.

TERRENCE K. 
Rating:
3.0

Better info about picking up at none independent location

Stefan F. 
Rating:
5.0

The manager, Quinn, was very helpful, flexible, and responsive to our needs. He was a true professional and we were very thankful for his fast and friendly service. Highly recommend!

Robert K. 
Rating:
4.0

Customer did not leave a comment.

Tom R. 
Rating:
4.0

Customer did not leave a comment.

Linda S. 
Rating:
1.0

Customer did not leave a comment.

Matthew L. 
Rating:
5.0

Customer did not leave a comment.

Bryan S. 
Rating:
4.0

Customer did not leave a comment.

Nicole A. 
Rating:
5.0

Very helpful staff

Jack C. 
Rating:
5.0

Customer did not leave a comment.

kalyne T. 
Rating:
5.0

Fast service. Clean equipment. Good maintenance of equipment. Everything was smooth and easy.

Channing S. 
Rating:
5.0

This location was set up properly to service uhaul renters. The employee made it extremely easy too.

Scott D. 
Rating:
5.0

Customer did not leave a comment.

VIKI R. 
Rating:
5.0

Customer did not leave a comment.

Ian M. 
Rating:
3.0

Its hard to find the office.

Chris B. 
Rating:
5.0

Excellent communication when my reservation changed.

Bruce P. 
Rating:
2.0

Customer did not leave a comment.

Ryan R. 
Rating:
5.0

Customer did not leave a comment.

Cindy M. 
Rating:
5.0

Gentleman that called to confirm bringing back truck was very nice and helpful!

AARON R. M. 
Rating:
5.0

Great experience, and couldn't have accomplished this easy, smooth of a move without the help of a U-Haul! Will be sure to use this location again when needed!

james B. 
Rating:
5.0

Honestly if I could think of one I'd offer it up. The gentleman who assisted me with this was great, the rate was very affordable, and I will certainly recommend this location to others.

Gary D. 
Rating:
5.0

Customer did not leave a comment.

Earl D. 
Rating:
5.0

Customer did not leave a comment.

Jim C. 
Rating:
5.0

Customer did not leave a comment.

Don S. 
Rating:
5.0

Customer did not leave a comment.

Fred F. 
Rating:
5.0

Customer did not leave a comment.

Dietrich J. 
Rating:
3.0

The office was hidden so maybe a sign to direct customers to the office.

Tim Z. 
Rating:
5.0

Customer did not leave a comment.

Christy S. 
Rating:
5.0

Customer did not leave a comment.

Greg K. 
Rating:
3.0

Was on par. No complaints nothing above and beyond.

Shawn S. 
Rating:
5.0

Smooth and quick. No issues.

Nalin P. 
Rating:
3.0

Make sure the pads protecting the door latch are in good condition

AARON B. 
Rating:
5.0

Customer did not leave a comment.

Kieth R. 
Rating:
5.0

Customer did not leave a comment.

CORY H. 
Rating:
3.0

Customer did not leave a comment.

Eric J. 
Rating:
5.0

I was charged for 12 pads and only used 6 but other than that it was a great place and rental was easy.

Danny J. 
Rating:
5.0

I pre ordered the moving truck the day before. The truck was ready for me in the morning when I went to pick it up, I was in and on my way in less that 10 minutes.

Dorothy D. 
Rating:
5.0

Customer did not leave a comment.

Joeseph R. 
Rating:
4.0

Customer did not leave a comment.

Kevin W. 
Rating:
5.0

Customer did not leave a comment.

DARWIN P. 
Rating:
4.0

Customer did not leave a comment.

Randyjoseph V. 
Rating:
4.0

Customer did not leave a comment.

Allison I. 
Rating:
3.0

We had a two day rental, in which we turned it in a day early, We got charged an extra $57 stating we didn't return the truck in time. After a few phone calls, Quintin took care of the issue and we had no extra fees, He was very polite!

Michael S. 
No reviews have been submitted for this location.

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