Don't require them to drive two hours to pick up the truck. I reserved the truck in a suburb of Minneapolis, but was required to drive two hours away to a small town in Rural MN to get the truck.THOMAS K.
Customer Reviews for Sharpline Corporation
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
U-Haul moved the pick up location which was father away and by the time we got there for the pick up, they had already cancelled the reservation. They didn't mind taking the money in advance tho. The telephone number for ANY sort of customer service is a no win situation for the customer. On hold for ever with no one ever answering the phone.JAKI K.
Customer did not leave a comment.JOSEPH G.
Bill was great to work withJEFFREY S.
Customer did not leave a comment.Steve P.
Customer did not leave a comment.Hope S.
Customer did not leave a comment.DANIEL D.
Customer did not leave a comment.HECTOR T.
We were completely satisfied.LEON H.
Bill was super helpful and knowledgeable. He was also extremely kind.Jason E.
Excellent service!Robert M.
Make sure the tires on the trailer are maintained...Micheal B.
Customer did not leave a comment.Hilary B.
Customer did not leave a comment.Herbert F.
The entire rental process went very smoothly. Bill was very professional and easy to work with. I will definitely rent from St. James U Haul again.James B.
Great service friendly quality product very happy Bill was awesome.Todd W.