Donald N.
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Customer Reviews for Sheas Auto LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Sheas Auto LLC
Christine F.
The van could have been cleaner, I brought some wipes with me, because of COVID 19, and wiped everything down. Other than that I was very satisfied.
Michael S.
No improvements necessary Shea's Auto is the best around! Thanks for another great experience
Hector B.
Very good customer service.
Li R.
Lower prices, please
LINNEA R.
Can think of nothing. 5 stars!
Maureen D.
Easy to find, limited parking. Parked on street
Christopher S.
The truck was spotless. Had 300 miles on it. New London location was easy to find. People were very friendly
Lisa S.
The entire booking experience was unacceptable. You can look at the file and see. It was the most stressful 2 day process of booking n having it continuously cancelled n moved to another location without my permission!!!
Samantha W.
The lady behind the counter was so sweet very helpful and quick .. I was in and out of there . The truck was clean and easy to drive . Was able to leave my car at the location and take the truck. Drop off was easy and everything was sent right to my email.
James S.
I bwi rent from there again
ROBERT S.
In and out in no time. Very friendly staff. Easy to get my order finished when I was done.
Terry A.
Easy process
Adam B.
Check in online was a nightmare!
BRIAN W.
Only needed truck one way to pick furniture up from a store and drop truck off at another location closer to my house. I had the truck less than 2 hours and already had it returned and they wanted me to fill it back up with gas.. They said they would charge me a 140.00 and if I go over the mileage they charge . Don't understand why people can't rent for a 4 hour period.!!
Sean M.
The woman in charge was great. The experience was perfect.
LINNEA R.
Always clean vehicles, lovely, professional, thoughtful staff.
BRANDY C.
Customer service was excellent but I would recomend checking the gas gauge after each customer bc my tank was deffenetly not full but I made sure I left it more then full for the next customer..
Anthony V.
Friendly service.
George V.
great location
Lavelle M.
The driver's cabin had a slight smell of Marijuana in it and I was charged $7 for a hand truck that was not in the truck.
Kelly W.
The service at this U-Haul location was excellent. Their customer service was superb. They were attentive and sure to meet all of our needs. I would highly recommend them to anyone looking to rent UHaul services!
Kathleen D.
On line pick up was not as easy as just going in. Very easy to pick up from the Sheas staff.
Stacy H.
I returned my uhaul with the amount of gas I received it with and still got charged $22 for gas. I have rented from this place 3 times in the past, recommended it to people before but will never again! Very disappointed.
Cynthia S.
They were efficient and pleasant, costumer service was excellent, it was hard to see where to enter the premises, only thing, there should be better signs to direct customers where to go! Thank you very much for the gr8 experience!
Eddy F.
Excellent transaction
Jun S.
great place
Jeremy H.
A++++
Eric W.
Don't need to do a thing to improve this place, this girl is wonderful !
Frank G.
Easy check out and in
Randolph W.
great place
Annette A.
Diane, Thank you very much. Have a great day.. Annette Anderson
Jeff B.
Great service
David F.
Nothing, everything was easy and painless, the people were very nice
JoAnne K.
I can't think of a thing that would improve the experience. Reservation, pick-up and return were seamless. The truck was clean, easy to operate, and in good condition. Staff were helpful and friendly. I wouldn't hesitate to rent a truck here again.
Ronald R.
Stay the course.
Rehberg H.
MY PADS AND UTILITY DOLLY WERE NOT ON THE TRUCK. UHAUL IS STILL CHARGING ME. I REFUSE TO PAY FOR THIS. TERRIBLE CUSTOMER SERVICE.THE ON CALL DID NOT RESPOND TO THE UHAUL REP WHEN I CALLED TO ADVISE OF THE MISSING EQUIPMENT. IT MADE MY MOVE MUCH HARDER. I AM NOT HAPPY!
Joyce G.
Sheas is awesome. This is my 3 truck rental 3 years but this is my last move unless I go to Florida.
Elaine B.
Would highly recommend this UHAUL rental facility. Very friendly and accommodating!!!
Randolph W.
Easy and good experience
Bruce S.
Nothing
Melissa G.
Charged me 900 to clean soda off seat
Andon G.
Diane, the manager, was very conscientious and helpful.
Traci B.
Staff at front desk was very kind and courteous. Great experience!
Steven W.
Nothing I can think of. You guys are great! Thank you!
amanda F.
Great customer service
Jose C.
Great place to rent uhauls
Randolph W.
Excellent service all the way around
MICHELLE F.
Bonnie was such a great help! She talked me through everything and made me feel comfortable driving the uhaul for my first time! A+ in customer service
Albert P.
As this is not a dedicated UHaul location, it does not have a full line of moving supplies, including some specialty boxes; for certain items Groton may be the closest location. Aside from this, I think the customer service there is superb. They took care of my rental in a very professional and friendly manner. So, yes, I highly and enthusiastically recommend this location.
mark V.
your 24/7 check in is very confusing and when i asked questions on the chat tab I never received any answers back. You need to streamline this service and turn it into an app and not a website. I dont think I wil be using that again and stick to the face to face rental.
Robert T.
Diane and Bonnie were wonderful and very helpful.
Brian L.
Bonnie and her team were absolutely exceptional . Bonnie helped with everything including the movers at the Boston Location. Bonnie assisted me in every way she could. I noticed the equipment was all well taken care of. I will definitely return to this SHEA'S Auto & UHAUL location. Brian Liistro Brian Liistro
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