Customer Reviews for Sheeva LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sheeva LLC

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Terry E.
Rating:

Your online reservation system is too cumbersome and time consuming. Also, it would not allow me to upload pictures of my license as requested (Android). Having to refuse add on items before completing the reservation is annoying.

Jialin Z.
Rating:

Customer did not leave a comment.

Charles R.
Rating:

Customer did not leave a comment.

Christie M.
Rating:

First, the business is not clearly marked. The dolly I ordered was not there. Then the rep told me I had a total of 6 days for the rental but neglected to tell me that I would be charged extra. She told me that was what was included. If had known that I would have returned it earlier. I'm extremely irritated! Never again!

Kenneth W.
Rating:

Customer did not leave a comment.

john F.
Rating:

Customer did not leave a comment.

rajesh S.
Rating:

Printer ?? inks is not available so not printing any paper ?? so I got u-haul without paper

Stephanie P.
Rating:

I paid for 2 dollies which I did not receive. I was told I would be reimbursed by the staff at Sheeva LLC and I was not. Further, I was charged for not filling the tank to the required level, when I filled it to the required level at Sheeva LLC. I will never be using uhaul again.

THOMAS W.
Rating:

Mr. Sheeva was so busy taking care of other customers that it took over an hour to process my rental agreement. The printer was broken and I never received a contract. I had requested and paid for furniture protection pads that I never received. I place no blame on the attendant but believe the entire rental process should be better. Upon returning the rented truck the female attendant was busy taking care of customers and told me that I could take care of the problem with the "pads" on-line.

Timothy L.
Rating:

The clerk was friendly and helpful hooking up, but was unable to use the checkout software without help. That led to a long delay in picking up.

rachel F.
Rating:

I was told my rental would cost $29.95 and then be charged for any mileage I did over the 31 that was offered and I ended up paying $90. Very disappointing. I'm a single mother moving into my own apartment so any money I can save is important and this ended up costing me more. Also the manager at the location I went to was the rudest person to not only me, but also his employees.

Geoffrey S.
Rating:

Friendly staff, located in a gas/convenience store! Very simple operation with just a laptop and no equipment on site! Gentleman got me checked out in a timely manner!

Christopher C.
Rating:

Customer did not leave a comment.

Glorianne B.
Rating:

Customer did not leave a comment.

Matthew M.
Rating:

Just a gas station drop off.

Maria A.
Rating:

Customer did not leave a comment.

Orlando M.
Rating:

They treated me very kindly and courteously, and I am very satisfied thank you

Thomas L.
Rating:

All good. Thank you for a positive experience.

Lon K.
Rating:

Had too fill ot the renal agreement myself

Glen S.
Rating:

The only problem, u Haul at headquarters was not available.

Austin A.
Rating:

Provide the correct number of pads and fill the gas tank to at least 3/4 tank. I prepaid my rental and filled out the form electronically. The attendant was not knowledgeable regarding U-Haul. I only received 30 pads in lieu of 48 ordered and gas tank was only 5/8 full. The truck loaded easily, rode well and unloaded well.

Tim N.
Rating:

It was a good experience, counter person was friendly and polite. Felt bad for him though, tough to go through all the steps of uhaul paperwork and wait on regular customers as well. Did not help to fill out everything on line

Jason L.
Rating:

The only had issues with the uhaul computer.

Paul H.
Rating:

i believe we were overcharged.

Justin J.
Rating:

They guy at the pick up location AKA gas station did know what he was doing. Never entered it into the system properly so I had trouble with dropping the truck back off. Next time I'll stick to strictly uhaul dealers

SCOTT D.
Rating:

no problems

Robert C.
Rating:

I drove from east providence to Connecticut to get a Truck and the guy said his computer was down so he couldn't give me a truck he sent me to 2 other places to see if they had trucks and they didn't. I spent a few hours driving for bull shit! I will never rent a truck from any uhaul in the world again worst mistake I've ever made. The truck even stunk it smelt like cigarettes and had cigarettes in the back of the truck and was really dirty.

Dawn B.
Rating:

Reserved a dolly when I got there no dolly.

Nicholas S.
Rating:

Perfect all around!! Can't think of anything else to change or improve! David was excellent and very friendly and professional :)

Randolph B.
Rating:

Drop box was broken, I didn't not see any uhaul personnel; however the gas station attendant was very friendly.

Luke L.
Rating:

Customer did not leave a comment.

Carrie H.
Rating:

When we dropped off the truck we were told we went over 84 miles. Reservation was for 100 miles, no idea where the 84 miles came from. Plus the drop off location changed and was farther away. Also tacked on $14 to the bill for insurance that I had opted out of during the reservation. We stopped at the original location, the person there was rude and not helpful. I hope we never have to rent from UHAUL again.

Donnette G.
Rating:

The website should let people know that this location is NOT fully equipped U-Haul location.

No reviews have been submitted for this location.

Back
To Top