very good experienceKRISHNAMURTHY D.
Customer Reviews for Shelby Pride Yard Barns
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Jeffrey B.
Customer did not leave a comment.RONALD G.
They do well.WILLIAM T.
Customer did not leave a comment.Jon B.
Customer did not leave a comment.Brian P.
Customer did not leave a comment.Ruth V.
Customer did not leave a comment.Arlene F.
Excellent service!SHELLEY W.
I had to wait about 45 minutes for sandy to show up to give me the keys. The gentleman who was there was really nice but he had nothing to do with uhaul and hadn't been trained to help me nor had the keys on him. Very poor first experience with uhaul.Dakota B.
Customer did not leave a comment.MARK G.
Customer did not leave a comment.D C.
Customer did not leave a comment.JAN J.
All things regarding the truck that is rented, play, of course, the most important role in the customer's rental experience. But also is the experience provided by the U-Haul rental agent of which I thought was outstanding by Sandy there in Shelbyville, IN.Cary W.
Customer did not leave a comment.Carl C.
Customer did not leave a comment.Dwight W.
Customer did not leave a comment.MICHAEL R.
Customer did not leave a comment.DENNIS G.
Customer did not leave a comment.CHRISTOPHER T.
Running lights were not working.Warren R.
Customer did not leave a comment.Christine P.
Sandy is great. Nice and on time.VICTOR H.
Only issue that I had with this location is that when I went to pick up the trailer there was no one there. I called and they came right over within a few minutes. Wonderful to talk with the lady there that took care of me. Although the trailer was an older one it pulled extremely well, best trailer that I have ever towed from U-Haul.John F.
Customer did not leave a comment.Melissa W.
Customer did not leave a comment.James M.
Thank god for this location, the lady stayed an hour and a half after the store was supposed to be closed on a sunday during the coronavirus. This lady was a savior as i was 5 hrs from home and stranded on the side of the road.Kevin O.
Customer did not leave a comment.zachary H.
I have used u haul before, but this was the very best experience ever. I would not go to any othervdealer. They are number one!Dana M.
Poor trailer hitch hook-up knowledge per U-Haul specs.STEVEN H.
WE have rented 3 car transports From 3 different places, in the last 3 weeks. Everyone of the places had problems with U-haul website. Even with doing the pre-checkout, it took close to an hour. The ratchet latches were rusty and the hooks were missing the rubber locks. Wheel Fender was hard to get out of the way.MARK Z.
Customer did not leave a comment.John S.
service was great!Frances B.
Customer did not leave a comment.David K.
There's not even a proper office, just a cold shed. The truck was filthy and the front bumper heavily damaged.Rick W.
Customer did not leave a comment.carl W.
Customer did not leave a comment.RUSSELL G.
ck out system is a little more complex than it needs to be. Were it not for the helpful agent at the site, Im not sure things would have gone as smoothly. Skip the picture taking at the end and everyone else's life will be easier!Angela H.
Customer did not leave a comment.Jan J.
In location for return vehicle was no one onsiteCarlos F.
Customer did not leave a comment.Jennifer E.
There was no one there when we dropped off but that was okay since the online return was easy to use....the did give me a follow up call once they came in and were pleasant and thanked me for using them.Kary B.