Customer Reviews for Shelbyville Mini Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Shelbyville Mini Storage LLC

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Jana R. on

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Customer did not leave a comment.

Michaela B. on

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Honestly, just an unprofessional owner. I would not rent from them again.

DEBORAH S. on

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the staff is very friendly and will recommend needs, keeps a great check on the placeyal are awesome

Joshua C. on

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Customer did not leave a comment.

Scott N. on

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I believe the transmission was going out on the unit I rented. I also tried to fill it up with fuel and the pump kept shutting off as it was full. It would not take any more but the gauge did not read full.

Robertscott D. on

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I find it ridiculous that I spent closer to $1000 for a truck with no cruise control and a barely functional radio for a 500 mile move.

Tammy B. on

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The staff needs proper training on how to accept payments. They would not let me split the payment on two separate credit cards. It caused me a lot of stress and time missed from work because I had to drive to another city to another Uhaul location and let them do it!

Ian W. on

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Cigarette ash in the cup holder from person before returned with same amount of fuel but was told it was low and charger extra when I ask about the fuel got a don’t care attitude wouldn’t recommend U-Haul from this location

Brent S. on

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Excellent customer service both management and employees. Above and beyond in customer service. Lisa and I believe william was his name were great and extremely helpful.

Joseph E. on

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staff was extremely rude and combative and forced my reservation back 4 hours. Upon returning equipment suggested I scrub the floors clean before she charged me for cleaning fees, second staff member inspected it and found no issues with the truck in the same condition. Was then told I was rude and ugly person and I also had a bad attitude and wasn’t welcome back.

Julia R. on

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Thumbs up!

Brian H. on

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Have more than just one 15 ft truck

Robert B. on

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There polite and helpful...

Sherrie Y. on

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They were very helpful in getting me on my way.