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Jason B
Customer Reviews for Shell of Miller Place
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The gentleman at the facility helped me go through the online rental site. I’m older and not use to navigating the internet so his help was vital. The panel truck was brand new and very fuel efficient. It was also immaculate inside
Matthew QNo places to park the truck, they were doing construction in the parking lot , there was not assigned uhaul parking
Brian RMay have been problem with app however on site person could not help finish check in process. We call someone else and then resolved the issue. Return went smoothly
Michael YI had never rented a uhaul before. He wasn't able to give me much help. Language may have been a slight barrier. I had to call the 800 number on the torn paper on his counter. I dropped it off the next day after pick up and the uhaul site is terrible for drop off and days later, I'm still getting messages that the contract has not been closed. Very frustrating.
Lisa RThe WiFi/service at this location is horrible which makes picking up and dropping off frustrating.
Jamie MPure perfection I don't believe you can improve on that the whole experience from renting the U-Haul at the Miller Place location from start to finish was a breath of fresh air highly recommend this location I was dealing with Dimitri and his staff inside the convenience store at the Shell gas station location very professional greet you with a smile what more can I say, with that being said it made my moving experience so less stressful as everybody knows who has moved before moving is a very stressful action but if you need to move in the near future I would highly recommend going to the Shell gas station U-Haul rental center in Miller Place it will make you experience that much better, these are my thoughts and opinions, Dimitri I want to thank you again and all your staff take care be well and God bless you all.
John B