It was a nice and easy comfortable experience no hassle whatsoever 👍🏼
JOSE F
Customer Reviews for Shell Oglesby
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Quick and easy, good communication.
David HStaff over charged me and documented the gas on check in and out incorrectly. They also charged me for an extra day when on the check out receipt they said it was due at 1200 the next day. Grateful for Jeff Shutt who took care of this matter.
RICHARD JThe trailer was simply unswept of small dirt and sand particles. This really wasn't a big deal but is something that would never occur at a corporate rental center
WILLIAM BThe employee had never dealt with the u haul end of things. We are older folks do not deal much with computers ourselves, it took an hour and a phone call to complete the transaction, but we were in a spot so we're good thank you
Carol HMissing a pin on one ramp and Missing a hook on one side
Eric RGoing over the major points of the contract before charging a customer an over mileage charge!!!!!
Steven SCould knock off a bit on the price, since I was bringing a trailer BACK to Illinois. Lots of automated phone calls asking when I was going to be returning the trailer.
Jim B