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JEFF M
Customer Reviews for Shelton Landscape Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy place to drop the trailer. No worries don’t drop off and go.
Ray PGreat experience
Timothy CAll good, Return on Sunday, no one there. all good though.
KEITH STruck was clean. Check engine light was on. Rear view mirrors were stuck and could not be adjusted. Picked up truck Friday afternoon late and returned Sunday afternoon late and was charged for 3 days rental instead of 2 days.
ROBERT BI was told it would be cheaper to bring the uhaul back to this location, instead of dropping it close to where I was going to be. I needed it to haul a table. It ended up costing me $134 to move it. The table was $120. :/ So to answer the question “what can we do to improve” you can not give bad advice to ppl just to make more $. Uhaul has simply gone to trash, it used to be convenient and reliable and just made moving and overall pleasant experience now you just don’t know what kind of bill you’re gonna end up with it says it says one price on the side of the truck but then once they add up all the miles in the gas and all the other bullshit it’s ridiculous. Never using them again. ever and I would recommend others not to as well. Home Depot rents trucks too. Wish I’d known sooner.
valentina sAbsolutely nothing. Mischelle and Amy were excellent in processing the rental. The truck was basically new and very clean. Extremely easy from start to finish. Great price will definitely go back if ever needed.
GENE LNothing. People were friendly and very helpfull.
STEPHEN GSmall dealer but very knowledgeable about the rentals. Drop-off after a cross-country one way run took only minutes.
RANDAL KThe app and website for Android absolutely sucked. I spent almost an hour past my pickup time on the phone trying to get my rental. Put me behind the rest of the day. Finally tried on my work phone (I phone) and went through first try.
DAVID RVery efficient.
MICHELLE NClean the truck.
RICHARD WThis was a good experience for us, we were originally going with a 4 x 8 cargo trailer and realized at the last minute our items would not fit, they made the change for us quickly. Upon arrival the young lady in the office checked us out quickly, hooked up trailer to our truck and we were on our way. Would definitely do business with them again.
DEBORAH HJust wish they would have not charge for the whole time the I had the U-Haul since they did not have a big enough storage unit to unload everything into. But get hit with another 526 bill for the U-Haul to sit with my belongings because of that.
Daniel CThey are just a drop off location
Gregory PThe person who helped us was great. We were in and out in 10 minutes
Dena DEmployee backed trailer up for us. Very friendly and helpful. Employee at UHaul Moving and Storage helped us when the trailer door would not open.
William BGreat customer service and very friendly. The location was a little out of the way for me, but that's on me. If I was in the area, I would rent from them again.
LLOYD C