Customer Reviews for Shenandoah Rental

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Shenandoah Rental

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Bryan B. on

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Very friendly and helpful employees

Fred J. on

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Dealt with personnel only via text while using the off hours delivery process and it was very helpful.

Anita P. on

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Coordination between pickup and drop off sites. Guy at drop off said he did not have any knowledge about my returning a truck and at first refused to take it. Leaving me with no other choices. He finally did take it

Douglas H. on

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Bryan B. on

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Connor D. on

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The staff was wonderful. Very helpful and kind.

Martin L. on

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Omar C. on

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Truck was 2 hours late.

Michael M. on

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Truck ran great and I had no problems. Definitely would recommend to anyone looking to rent a truck.

SUZANNE H. on

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Al M. on

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Michael K. on

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pamela H. on

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Remind them that they wanted to purchase mattress covers! I forgot to get mine while we were checking out. Thank you!

Toby P. on

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Brad S. on

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A/C quit working after 30 minutes and trip lasted 5 1/2 hours.

PATRICK H. on

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Robin Lee G. on

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Isaiah O. on

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Jason T. on

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Joshua V. on

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The customer service was superior.

Mary B. on

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SARAH S. on

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BRIAN O. on

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Tiffini W. on

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tracey W. on

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Janet F. on

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Michael O. on

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Donald M. on

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mary O. on

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Tammy S. on

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The lady was very helpful and assisted at a last minute situation.

Timothy G. on

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The car carrier rear wheel disconnected from the axial when we were backing up the trailer. I do believe that it was a bad bearing. The costumer service was great and I had no complaints with UHauls handling of picking up the trailor

Scott C. on

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Easy drop off after hours. Easy to find. Love being able to use the app to return.