Customer Reviews for Sherman Parking Systems
(U-Haul Neighborhood Dealer)

19 reviews

380 E 162nd St   Bronx, NY 10451

(718) 401-5968

Location Hours

  • Mon-Sun: 9 am - 8 pm

Services at this Location:

Contact Us

(718) 401-5968

380 E 162nd St
Bronx, NY 10451

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 8 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Manuel G. 
Rating:
3.0

Customer did not leave a comment.

SADDEKKAID A. 
Rating:
1.0

pesimo el servicio de las peronas a la hora de entregar el van y no saben dar una clara informacion

JOSE A. 
Rating:
2.0

I reserved for 8:30 pickup and I got the van at 9:18am. I returned at 11:55am and whole process took until 12:16pm. I call customer service to let them know app wasn't allowing me to take the odometer picture, a rep answered and left me on hold for 8min. I hung up and after I was able to complete the process. I would never recommend Uhual to a friend. The experience was extremely stressful.

Erika R. 
Rating:
2.0

It took to long for them to give me a van I was there for one hour

Tony F. 
Rating:
1.0

Customer did not leave a comment.

FABIO S. 
Rating:
1.0

I waited an hour just to receive the van due to poor management, and then they didn't even have the two dollies I ordered so I will require a refund for that expense. The only redeeming factor was the very kind and hardworking gate attendant.

Andrew R. 
Rating:
5.0

Very good

DIAGA F. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
1.0

EVERYTHING

Myison B. 
Rating:
1.0

Customer did not leave a comment.

CAIREL M. 
Rating:
5.0

Customer did not leave a comment.

Luis O. 
Rating:
5.0

The UHaul app was a joke. I did everything on the Uhaul app to get started. When I went to return the van, the app refused to accept my pictures of the mileage and gas. I tried many times and the attendants helped me also, but it still wouldn't work. I had to call Uhaul customer service and wait on hold for 45 minutes. She was then able to work it out with the staff at that site. The staff at that site are great! The app and your customer service wait times seem to need a lot of work though.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

Devon P. 
Rating:
1.0

I rent the truck then I was trying to return the truck and the parking lot was not 24h so I had to drive the truck back to my house and paid for does mileage.

Jordany F. 
Rating:
1.0

Uhaul's online process needs to be addressed. I requested a truck and was given a van. Location for pick up also changed without my knowledge.

THIERRY D. 
Rating:
1.0

I will never rent again with this service Really bad service

Magatte G. 
Rating:
5.0

The staff was super accommodating very friendly and was the nicest from the other location we interacted with . My only issue was with the bill . It is advertised as 19.95 but was about 400

Ramatu M. 
Rating:
5.0

Customer did not leave a comment.

Xavier A. 
No reviews have been submitted for this location.

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