Despite my booking indicating a pickup of the trailer at 1030am the following day. No one was at the office to carry out the rental. Also, no one was in the office when I returned the trailer, during business hours - that were indicated to be 'open' hours, when I booked the trailer online.
RON G
Customer Reviews for Shield Storage Centers Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very professional and accommodating.
PAUL MClean truck
Angayatkanny THeidi was efficient and courteous. Very clean location
JOHN MThe service was very professional. Heidi was a great help in setting up help and processing the rental of the trailer.
GLEN LVery helpful lady when I picked up the trailer
CALVIN SPrompt friendly service JP
JEFFERY PTo improve, read the fuel guage correctly so you don’t send a message to the customer indicating that there will be a charge for fuel. I will say that Heidi was helpful and cooperative when I contested the fuel level and she deleted the charge.
mike wTransaction was satisfactory.
Gavin D