They cancelled my appointment. I was only given a 15 minute window for pick-up which is absurd when people are packing and moving. I showed up to get my van and my reservation was gone, cancelled by them. I had to wait 45 minutes to get another reservation. I have rented with U-Haul countless times and this was an awful experience, absolutely awful.
ANGELIA P
Customer Reviews for Ship Center LV
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The business is quite excellent but the process that U-Haul requires to complete a rental is overbearing.
TERRY G