This location is just blocks away from our shop it was perfect .
DEAN H
Customer Reviews for Shiva Transport Ltd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Business was closed at time of drop off. Unable to adequately answer these questions.
Stephane PBoth truck we got were dirty in the back. I had to sweep.them.both out. There are decals stating the renter needs to return them.clean. I am that guy that returned both trucks clean. The trucks.ran perfect and the ramps work amazing
Steven QGreat staff.
Ralph BThis company was a nightmare to rent from. They didn't accept debit, they didn't accept cash. I don't have a credit card. I was stuck having to get prepaid cards to even attempt to get a truck. I ended up getting my truck an hour and a half late. I'm now expected to pay an extra 150+$ for 30 extra miles. This has been my worse experience with U-Haul and I will no longer accept a third party U-Haul company again. This location should not be kept open in my personal opinion.
MARIE FNo personnel on the Saturday, barely anywhere to park the large truck due to its size and snow covered spots. Uhaul app did not work for returning the truck. Uhaul over charged me.for fuel and mileage.
Lindsay MGreat service, thank you for everything!
Aaron MEasy to access and convenient location
LUCJAN LThe truck was not preheated, and it was -30 C out. The rear door was frozen shut, and the agent pretended not to understand or care, he said it was our responsibility. My husband spent a half hour banging it with a wrench to try to knock the ice off. They had no way to heat it, they said. About the office itself, it was hard to find, it’s a big empty warehouse and lots of second floor steps to offices. It was upon leaving that I noticed an un labeled white door, that was unlocked, I stepped into a staff room. I call hello and a lady called back from down a hall. She was helpful in leading me to the agent for the rental. Finally we had ordered a dolly with the truck, which, you guessed it, wasn’t in the truck and they didn’t have one available. Definitely shows they have the monopoly on moving trucks in Saskatchewan, they really don’t care about the customer.
SCOTT ELocation is dirty, no staff on site, puddle everywhere, no office staff available, just an embarrasment
Solomon KGood service
Jose A