Customer Reviews for Shoals Mobile Lube LLC
(U-Haul Neighborhood Dealer)

29 reviews

18977 Hwy 72   Rogersville, AL 35652

(256) 483-4007

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(256) 483-4007

18977 Hwy 72
Rogersville, AL 35652

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

Regina B. 
Rating:
5.0

Customer did not leave a comment.

STEVEN W. 
Rating:
5.0

Customer did not leave a comment.

Jeff T. 
Rating:
5.0

Customer did not leave a comment.

Kala T. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
1.0

Closed on weekends. Didn't post that online so I was charged again for leaving over the weekend. Which the dispatching worker should have explained.

Maddie J. 
Rating:
5.0

Good location as the highway is not too busy. Plenty of room to enter and exit the site. Staffing was very quick to assist us with the drop off.

Amber R. 
Rating:
5.0

Customer did not leave a comment.

Kevin B. 
Rating:
5.0

All good! Thanks

Jeffrey C. 
Rating:
5.0

Customer did not leave a comment.

Anthony N. 
Rating:
5.0

Customer did not leave a comment.

Barry B. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
1.0

Customer did not leave a comment.

Makenzi B. 
Rating:
5.0

Customer did not leave a comment.

Daniel K. 
Rating:
5.0

All was good.

Steve V. 
Rating:
4.0

They were closed but handled it over the phone.

John B. 
Rating:
5.0

The trailer was not due back until today (Friday) but I was finished and really wanted to return it yesterday (Thursday). The store was closed and the employees were leaving for the night (as I got there later than I thought I would) and your team went back inside, turned the office lights back on, unloaded the trailer and helped me get on my way...and was very kind in the process. Thanks for a great hauling experience.

BROOKS M. 
Rating:
1.0

I had an 8 am appointment for me to show up and get the truck and the place was closed, I had to wait over an hour to get the truck that put me behind my schedule to move. Horrible service!!!

Ashley J. 
Rating:
5.0

Customer did not leave a comment.

Edward G. 
Rating:
5.0

Pick up location awesome! knowledgeable & friendly staff. problem lied w uhaul online site- where i submitted all info yet location totally unaware of reservation made via website.! something needs be done to share info from uhaul website to location pick up!

Robert B. 
Rating:
4.0

This location was fine. However, it was 60-plus miles away from my original pick-up location...the location I was assigned to pick-up did not have my truck in stock. No backup plan in place...employee was accommodating to us, but it made for a very long dat.

Terrence C. 
Rating:
5.0

Customer did not leave a comment.

Craig A W. 
Rating:
5.0

Nothing

Alicia R. 
Rating:
3.0

The location was great. The U-haul experience, calling U-haul and going online trying to pick up the truck, as well as online chat was absolutely ridiculous. Very unprofessional. I had to drive 7 miles for the app to even recognize the location. Tried calling and was told I was speaking to Customer service only to be put on hold by several people for over an hour. Then used the chat feature because I was not told the combination of the lock on the truck, they acted like I was bothering them. It was a horrible experience and I would recommend finding a different moving company.

Dennis V. 
Rating:
3.0

Customer did not leave a comment.

Andrew H. 
Rating:
5.0

Customer did not leave a comment.

ARENDA J. 
Rating:
5.0

The rate 4 mileage is 2 high and deposit

debora C. 
Rating:
5.0

Customer did not leave a comment.

Joshua M. 
No reviews have been submitted for this location.

Additional Services at this Location

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