Great service. Easy check in and out.Donna M.
Customer Reviews for Shore Metric Car Care Inc
(U-Haul Neighborhood Dealer)
Forked River, NJ 08731
Services at this Location:
- Mon–Fri8 am–4 pm
- Sat–Sun8 am–12 pm
Special Operating Hours
- 12/9/2023: 8:00 am - 10:00 am
- 12/10/2023: 8:00 am - 10:00 am
- 12/16/2023: 8:00 am - 10:00 am
- 12/17/2023: 8:00 am - 10:00 am
- 12/23/2023: Closed
- 12/24/2023: Closed
- 12/25/2023: Closed
- 12/31/2023: Closed
- 1/1/2024: Closed
- 1/5/2024: Closed
- 1/6/2024: Closed
- 1/7/2024: Closed
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Gave great towing advice. Very helpful.JASON P.
This was quick and easy. People were great!Michael G.
Customer did not leave a comment.Thomas D.
Customer did not leave a comment.DONNA T.
excellent serviceMargaret W.
Nothing at allEric R.
I was taken back on the return. No inspection , no receipt.Michael S.
Everything went very well.ROBERT G.
Chris went above and beyond. Excellent customer service. I will rent here again.Paul W.
Excellent experience. I would definitely use this uhaul location again. Very helpful and great people to deal with for trailer rental!Ralph Z.
Customer did not leave a comment.Kenneth G.
Customer did not leave a comment.ERIC S.
Plenty of room for trucks & parking personal vehicle. Convenient location. Service rep was very helpful. Will definitely return. Well done!John R.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.william M.
Customer did not leave a comment.Chloe K.
Chris at Shore Metric is unbelievable. He was so kind, helpful and flexible which made our move easier on us.Lisa M.
Everything was perfect.Donna M.
Customer did not leave a comment.Carmelito H.
Customer did not leave a comment.EVERETT C.
Chris at Shore Metric has outstanding customer service and made our rental experience top notch!Jeffery J.
Customer did not leave a comment.EDWARD W.
Customer did not leave a comment.Hans B.
Stress free and easy to rent from this location.Donna M.
Everything was greatRichard H.
Customer did not leave a comment.Andrea A.
The retailer was polite and helpful, they made the process of renting the truck quick and easy. I would rent from them again.Geraldine M.
The app for dropping off after hours was terrible. Wasted over half hour trying to get it to verify my location. Finally had to call customer service and wait even more time. They did verify that even though the app wasn't working enough info got through. Very frustrating.John K.
Customer did not leave a comment.Sam L.
Customer did not leave a comment.Joel S.
They were very friendly, fast and professional.Marcos L.
Customer did not leave a comment.Thomas G.
Location was great but the app and website would not work. Website did not work during checking, and when trying to drop off the trailer, the app and website would not let me go past the photo upload step. After closing and restarting my reservation was no longer in my account and I couldn't restart the process.Michael S.
My experiences here are always fast, efficient, and thrifty! 5 stars.William S.
The location was close to my house convenient pickup and drop offMichael M.
Customer did not leave a comment.dakota W.
After hours return, no interaction with staff.Brian B.
Customer did not leave a comment.lisa T.
Customer did not leave a comment.Jennifer R.
Great customer service. In and out easilyEric R.
Chris is very friendly and willing to accommodate his customers. I have rented quit a few trucks from him and also have recommended him to my friends.phyllis T.
Customer did not leave a comment.Donald J.
Customer did not leave a comment.Robert K.
Customer did not leave a comment.Chris B.
The truck we rented smelled like rotting fish.KELLY D.
Keep up the good service. Very professional people.SILVIO D.
Courteous, efficient, and friendly. I would definitely use this location again.Sheri R.
The best location to get a can! Customer service is always 100%Krista K.
Customer did not leave a comment.dave B.
Customer did not leave a comment.Frank D.
more equipment, reduced charges for alternate drop-off locationsJames P.
The cargo area of the truck smelled like dead fish, but otherwise it was clean.Patrick P.
Customer did not leave a comment.Donna C.
Customer did not leave a comment.nelson L.
Customer did not leave a comment.William M.
Customer did not leave a comment.john P.
Customer did not leave a comment.Frank M.
Customer did not leave a comment.Stephen W.
Chris, was very helpful and the truck and trailer were there for me, the day for pick upscott B.
Nothing. Excellent service with clean well maintained trucks.kevin C.
Everything went well. The proprietor of Shore Metric Care was cordial and got me on my way quickly.Dennis D.
Everything was greatscott C.
Wonderful service. Very accommodating.Gary C.
Customer did not leave a comment.FRANKLIN H.
Truck will extremely dirty, yet I was charged a cleaning fee which they obviously don't clean, check in process after hours was long and annoying to keep going across the street to check the truck.Robert K.
The truck left side of bumper, damaged interior dome light damaged marks on both side of the truck scratches. Too much play in the steering wheel. Brakes work fine inside a truck was clean but truck needs a little work mechanically done to it. Service was great. Chris was awesome but like I said Truck has to go in for service.Lawrence L.
This was an excellent experience. Location did everything to accommodate an extra day needed for the rental. Highly recommend this location for future rentals.kevin C.
Customer did not leave a comment.Joseph A C.
The trailer was not properly attached to my car. When I mentioned that the trailer seemed low the man told me it was because I was on mud. He told me I could have someone flip the hitch over to raise it. I left with the chains and wires dragging on the ground making sparks. Thank God my son came over and set it up properly. Had he not I would have been in danger while traveling.Karen S.
I had a very good experience with head guy there. He took good care of me & was very helpful. Highly recommend his locationRobert V.
I only did an after hours drop off at this location so I really couldn't comment on the above questionsWILLIAM M.
Online checkin took more than 1 hour after several more phone calls to access lock box and reservation. No people on scene to assist. A $39.99 truck cost $258.77 . Never received any final invoice on charges for a 30 mile truck rental. Then were charged for fuel when we placed $10 in fuel in truck. Would not Recommend to use again.Felice F.
Customer did not leave a comment.JAMES C.
Customer did not leave a comment.russ F.
I PICKED THIS LOCATION DUE TO ITS PROXIMITY TO MY HOME... THERE WAS NO ONE THERE ON A SATURDAY MORNING... BUT THE WEB SITE POSTED THEY WOULD BE OPEN ... WAS CHARGED 2 ADDITIONAL DAYS FOR SOME REASONGuy B.
Customer did not leave a comment.Paul M.
Customer did not leave a comment.aqnnmarie W.
Customer did not leave a comment.aqnnmarie W.
Customer did not leave a comment.Patrick O.
Great customer service! Friendly staffdave M.
Paid $65 to use a truck for 1hourEric D.
Customer did not leave a comment.Michael C.
The employees were very friendly and helpful (Greeted and held the door open for me). Convenient location. Clean. Truck was clean and well maintained.Toni A.
Chris at Shore Metric is always great to work with!!!! You should really make them one of you places t. There use to be a Enterprise rental place the next town over that i rent vans from every week(until they told us that we had to go to there truck center to rent vans ) they always had a problem !!! Shore Metric bends over backwards to help you !!!!!!!!GREGORY F.
Customer did not leave a comment.Denis S.
Great experience with dealerAngel T.
Very friendly and professionalPeter T.
Chris at Shore Metric does a great job! Always friendly and very accommodatingGREGORY F.
Customer did not leave a comment.Jim M.
Customer did not leave a comment.Marion C.
No issues, everything went smoothlyBonnie P.
Customer did not leave a comment.Karen N.
I highly recommend this location for any of your U-Haul needs. The van was extremely clean, the van had less than 5,000, was full on gas, the A/C was icy cold and had rear view camera, etc. The owner was professional, courteous and made sure we had everything we needed to make our move go smoothly. I will ALWAYS use this location for any U-Haul needs.Christian W.
nothng gre t customer de ler top notchjohn P.
Customer did not leave a comment.GREGORY F.
Customer did not leave a comment.Robert C.
Vehicle should have a back up cameraMichael S.
Website needs to warn about all they require we put keys in box before I took every picture they neededShannon F.