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Kevin S.
Customer Reviews for Showen Properties
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great location. Good price. Easy transaction, thanks!
Steve R.Great experience! Will recommend and use again.
Todd B.Very good.
Robert F.Good as is
Al R.The return process using the app was not great. It showed I wasn't at the location, I was right in front of their door. It also would not allow me to upload a photo. It was so frustrating as it also required me to call customer service and I had to send them pics to prove I wasn't lying. Overall just very displeased with that process
James H.Lights kept going off on the trailer
Robert B.The location I rented from was changed on me at the last minute. I was sent to a different town altogether and then unable to make the pick up. I had to return the next day and still unable to pick up. After over an hour and a half with help from customer assistance finally it went through. But then I was charged for the extra mileage. We were late and lost our help. And then charged extra at drop off for extra mileage. I had plans to use a truck again to pick up our furniture but at almost $400 a day I guess I will have it delivered
Craig H.Always a great place to be !!! Thank you showen property for another great experience
Joshua H.Very friendly and easy to work with
WILLIAM M.Excelente service and personal Costumber care
Cecilio M.Customers be sure ur gas tank is really full as they will fill it and charge u 6.00 a gallon. As if fuel isnt high enough.
Kathy L.The whole experience with the folks in Westfield Wisconsin and the lady in Bemidji MN on Laurel Drive were so helpful and an accommodating with my move. I highly recommend Uhaul and especially the dealers I used. Thanks
Jim S.The price I was suppose to pay and did pay were 2 different prices. This is not the first time this happened. If it wasn't for the guy at this uhaul location I wouldn't have gotten it. My things would still be in storage. Thank you sir for your help and kindness. You have no idea how you helped me out If by chance you use cash you will pay more.
Romana L.Awesome service
Ida R.Luke helped me hook up the trailer and made the paperwork process simple and quick.
Dennis W.Went well
Joel B.If there is a truck needing rental in the winter, check to make sure the snow is cleared off windshield.
ERIC S.He came out and got us the truck, even though the place was closed and a holiday 5. Starts for this place.
Stefany C.Easy ordering, went very smooth. Thanks!
BILL T.Can't think of anything to improve for the next customer, I have rented u -hauls for awhile now & I've had nothing but professionalism, kindness, patience & helpfulness. Thank you for this Mary A W
MARY W.Outstanding customer service. Pricing was good, and communication was good.
Steve P.The equipment was clean but NOT maintained!that is why I put NA!
Barb C.You need to Improve your customer service skills and time management skills. Westfield wi U-haul is absolute trash.
Axl H.I was doing the remote pick-up, and was told that I could pick up at any time by the owner of the location. This was not true, the pick up time mattered and I ended up spending over 2 hours at the location after hours trying to pick up the truck.
Leah H.Nothing
STEVEN S.The facility says it is open until 4pm. We arrived at 3. No one was there. We weren't sure where to park the truck. Hope where we left it was ok. We did the after hours drop off but it took longer. We hustled to make it there before they closed and they were closed.
DANIEL M.The man working this location asked to change our pick-up time, and we obliged. He called while I was on the way, and I told him I'd be about ten minutes late. His response was, “ ah, Christâ€. His entire demeanor was abrupt, rude, and dismissive. Given the distance we had to drive to pick up this truck, which was an hour away, I think he could have been a little friendlier. We were not impressed. The truck was fine, albeit a little dirty in the cabin. It got the job done. The guy who helped us could use an attitude makeover, though.
joseph G.Luke was very good at communication. But the options in equipment could have been larger
Kevin J.It was much easier to drop off uhaul than pickup
Laurie P.Only got 6 furniture pads instead of the 12 that I paid for. Partly my fault for not counting before accepting delivery.
Isaac C.Phone Number for Pick Up and Return. Email a little Confusing for Older Generation
Fred C.