Everything was great until we tried to check out at drop off, could not get the check out app to finish checking out, had to use app to check out as it was Sunday and business was closed, other then problems with the app, everything was great
JERRY M
Customer Reviews for Showtime Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
For staff to unhook dolly when I returned it instead of telling me to unhook it as I had an injured right arm.
JERRY SThe gentleman at the front desk was super friendly and wished me well with my move! They only gave me one set of the moving blankets I wanted, but it ended up being completely fine.
ARIEL BNo improvement needed. Fast ,friendly, and helpful.
DENNIS TGas tank was completely empty. Literally drove 20 feet before the gas light came on. No one wants to start their day of moving by having to fill up the truck. It's like going to a restaurant and having to wash your own dishes before they cook your food. And if you bring back the truck with LESS gas than what you picked it up with, then you have to pay like $10 a gallon. So they overcharged the last guy, pocketed the money, and left the truck empty to be the next person's problem. Lazy. Take some pride in your equipment. I returned it with half a tank because I'm not a jerk.
TROY PGreat place to rent! If I need another U-Haul rental in the future, this is the business I'm using.
TRACY SEfficient and organized
WILLIAM T