Customer Reviews for Shrigillc BP

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Shrigillc BP

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GARY K.
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Customer did not leave a comment.

KELLI B.
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Customer did not leave a comment.

Matt W.
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Your app is a mess, i had to enter my drivers license number 4-5 times in different screens, i had to add front and back license pictures probably 6 times in the process of getting this rental. You need to find a better and faster way of doing this. I will not do it again.

Doug C.
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Customer did not leave a comment.

TIMOTHY M.
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I had to hook up and unhook the trailer from the truck. The guy checking me in barely knew english and it took 20 minutes for him to check me in.

Rawls W.
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Signage was small. Did not see it from Eola road. Otherwise, it was an okay experience.

ERIN P.
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Customer did not leave a comment.

HASHWANI M.
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Awesome customer service very friendly staff

Shailendra G.
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I had to wait for approval for some time. A call was made to the alternate contact and again had to wait for that.... Did not know all these steps ahead of time. I would have planned better if all of these details are known before.

Judy C.
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In a pinch, I would recommend it, but having to do everything online was a bit cumbersome. Especially having to take pictures late at night. Would only use if another location wasn't available.

Michael L.
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I rented a furniture dolly, which they never produced when I came to pick up the truck. I was lucky I was able to borrow one from a friend. If I had not been able to do that I would not been able to continue the move I had planned for the day because U-Haul did not supply me with the dolly that I had rented. Communication with the person in charge at the BP was very difficult because of language, although he seem to be very pleasant

MICHAEL H.
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Robert D.
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Jeff G.
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David S.
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Quick pick up and drop with the Uhaul process

Daniel L.
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The location was fine but the whole process was a pain. We paid extra for pads and there were none. Of course the guy at the gas station can't help because it's not his deal, it's uhauls (can't be mad at BP). Reference checks and photos were a pain. Our driver was currently awaiting a new physical license but the temporary one given to him by the DMV wasn't adequate apparently. All of this lead a half hour check in and no time was added to our rental time to make up for the 30 minutes lost due to jumping through hoops.

Lisa B.
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Working with Navin Patel was the best part of my U-HAUL experience. U-HAUL made many errors on my moving day, which made things very stressful. Navin was able to get me a van and hold it for me until I was able to get to his location.

John R.
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very good service, thanks much

BRIAN M.
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I specifically asked multiple times to pick up at a location with someone knowledgeable of the car tow that could quickly teach me how to use it. You sent me to a gas station. It was their first time renting a car tow, and I wound up burning over an hour learning and teaching him. He was very friendly and a rock star at putting me at ease despite the frustrating situation. The error was on corporate's end, not his. The rest of the move went very well. Despite the initial frustration, I was still very happy with Uhaul over all.

Teon M.
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Customer did not leave a comment.

Cindy B.
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In general, the vans need a hand strap or some type of safety bracket to assist getting in and out both the side and rear doors. I would prefer not to crawl into the van.

Eileen L.
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They were ready for me when I got there. The van was clean and drove well, management was cheerfully helpful, it was overall a good experience. I would rent here again.

PAMELA M.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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