Overall very good experience. From booking, to picking up to dropping off. My only negative feedback is about the truck interior in the driver/passenger cabin and it not being clean. Lots of crumbs and felt like it wasn't wiped down.
LINDA A
Shrigillc BP Eola
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Aurora, IL 60502
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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My original truck was not available..after 45 minutes of waiting in hold finally was upgraded and could get in road
MARK WThe U-Haul truck should have a gas cap on the place where you fill the gas tank instead of a plastic bag stuffed in the pipe. also the door on the passenger side needs to be fixed as it is bent out of shape and needs to be slammed hard to shut it all the way. Also the worker there Has a very hard time as there is so much for him to do. He is just swamped trying to take care of everything. They need at least two to three people working there.
DAVID EThey charged me for 15 miles. In fact it was 10
DENYS KI was not able to use the app to check in or check out. Other than that, everything was good.
BRIAN W