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MICHAEL S
Customer Reviews for Si Towing & Recovery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very knowledgeable and helpful. Very friendly and caring.
Bruce BI’ve rented equipment all over the country and this facility and staff is by far the best!
Larry HThe U-Haul had a hole in the roof which caused my furniture to get water damaged. I’m very unhappy with this as I was moving and now have to purchase a new couch, mattress and box spring.
JEREMIAH EIt was on Sunday, no one was there. After hour drop off
JAMES HNo improvement needed! Excellent service!!
BRENDA SAfter hours drop, so didn’t check out with an employee.
Ryan BFantastic experience. Fast, friendly and I will use this location again.
CHRISTOPHER SVery friendly and professional.
CHRISTOPHER TVery sweet lady, always helpful and courteous!
LARRY SVery friendly and helpful. Would highly recommend.
DENISE KMelissa is a great agent very helpful and accommodating.
CURTIS WThis was one of the best uhaul rental experiences I've had. The location is easy to work with, super helpful and friendly. The equipment they have is clean and kept-up well. I've rented from other uhaul locations in the past and the equipment has often been dated and dirty, but this location was great!
OLIVI MNo ac or blower vents working on this truck. Last truck I had everything worked.
MARTIN MHave someone there during stated business hours!!!
KENNETH SThe first two locations I was sent to ended with no one at either site. SI Towing and Recovery helped me out when the other two failed. She went above and beyond.
Larry HMelissa was great! Extremely knowledgeable and very helpful.
Matthew AFantastic service. I will definitely use this location again!
JASON VMelissa did a very courteous and professional job helping me with my rental
JIMMIE BNot much ..
Anthony SVery helpful thanks
GARRY SI was treated so well and by such a friendly staff that I plan to come to this location whenever I need a U-Haul again.
Howard HNothing, everything was great from the office to the right size truck no problem getting an extra day,id recommend this U-Haul location. Thanks for everything.
Fred BThe gal at Marion was terrific. I forgot to fill up the truck upon drop off. She called a Couldn't have been nicer.. came back and took care of it. Glad I did. Was able to meet another great person as u haul. Will use this place again
DONALD JMelissa is a wonderful and hospitable agent, what a pleasure!
Sharief SMelissa was helpful and pleasant to work with.
Catherine HEasy check out and in process, clean equipment, and friendly staff.
Corrie WVery friendly and helpful
Randal YWhile moving my wife seen a strange vehicle sitting outside our home, she asked the lady was everything ok the lady said that a person from si towing her they new where a house was to rent on chestnut and gave her our address. I thought that was inappropriate to give a stranger a costumers address. I understand they was trying to help, but that was dangerous. The could have been anybody. Other than that SI towing is top notch and the best that we have used. I would recommend them to everybody!
DEREK MMelissa is amazing!!!
Padra FMelissa does a terrific job. She makes you feel welcome and appreciated. She explains things completely an is very helpful.
Mary BParking is terrible! Not enough room.
Robert GSmall issue getting the key from them that they resolved. Parking is a little crowded at the location.
VICTOR Hvery nice people to rent from, a A plus
john tTrailer was very nasty.
Sam PExcellent location to rent from. Always quick and efficient.
Will DIt was an okay location. Service was excellent, I could tell the truck was well used. The outside of the truck was dirty, but the inside of the truck was clean.
Stephen TMelissa was fantastic! She went above and beyond to help me out with this rental! I’d just lost my mother and she was a great help. She even extended my rental when I realize I was going to need more time. I’d return to this location any time I need a Uhaul again!
Jennifer LThe lady was extremely rude and the van was filthy. It smelled of cigarettes and like a litter box.
Jennifer MPersonal assistance was 👍
joe cThe people to receive my trailer return were not there, then I was told to go to another location who was also not there. When he finally showed after 30 minutes of waiting and trying to call them to get in touch, he started talking about anti-government conspiracy theories and had a hat that said “let’s go Brandon”. Not very professional and welcoming at all
Erin CMelissa was so helpful, she's the best.
MARY TNo room for improvement!! She does GREAT JOB!!
BRENDA SHertz Team Member was EXCELLENT to work with!
James S