Thank you.Ubaldo M.
Customer Reviews for Sierra Appliance Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.ROBERT M.
Better customer assistance I received no resinbursment in returning my truck in earlyALLYSSA H.
Properly report fuel gauge level/ fuel amount. Do not charge customers for fuel that wasn't in the vehicle and returning it the way it was given to them.Pablo Q.
Customer did not leave a comment.Charles A.
This place is over charging me for equipment that was not cleanBambi S.
Customer did not leave a comment.JAMON P.
It couldn't have been any easier. The girls were very nice and helpful. My go to place for u haul rental from now on. Thank you.DANA L.
Truck was dirty inside and out. Pick up procedure was difficult, uhaul app kept crashing. .Matthew S.
Customer did not leave a comment.Jeffrey K.
Customer did not leave a comment.Jose A.
Great experience! We turned it in early, clean . He was very friendly and helpful.Darla O.
Come on, guys! It's U-HAUL! You've been around for decades and always been number one! I don't even know who your competition is nowadays (smile).MARTY F.
Customer did not leave a comment.ALSON W.
Customer did not leave a comment.RANDALL B.
Inspection overall of trucks with customers. Especially that the the tires Are in good condition.jesse L.
TYey went above and beyond to help us ...Edward C.
Customer did not leave a comment.Katlin P.
Customer did not leave a comment.German A.
Nothing, great experienceGary D.
They charged me for two days for being half hour lateStella C.
Customer did not leave a comment.Gina M.
Customer did not leave a comment.Tim B.
The store is closed on my return of the Truck. The fuel that we had replaced was removed at some point during Saturday or Sunday before the Store reopened on Monday morning. The amount 5.5 gallons and my cost $36.00.Almost the cost of renting the Truck for a day. Maybe a lock on the Tank?Rodger G.
Customer did not leave a comment.Robert L.
Schedule additional staff with great customer service.Jennifer C.
All the people I dealt with were great. My complaint is with the company itself. My original reservation was at the uhaul on Olive ave. When I got there, the clerk had no idea the company had moved my reservation to Siera Appliance. The clerk called the company and was told the customer had been called. Not true. The company has good people in the field. The company should learn from them how to be honest.Philip B.
Customer did not leave a comment.Trent V.
Gaylene Russell was very helpful in regards to making sure the agreed priced on line was matched on this contract. She spent the extra time to make sure I was completely satisfied.LYLE N.
No pads even though we ordered them. They were still expected at the destination. They gave us the wrong size trailer too. Nice people but poor service.Tom C.
Customer did not leave a comment.John H.
Customer did not leave a comment.richard S.
desk clerk ignored me for 5 minutes. it then took 10 minutes for the computer to "warm up" fo they could print the contract. no instrucitons about gas or other, handed to key and told it was over there. would not go back, would not reccommend this location.les M.
Customer did not leave a comment.Heidi W.
The Main St location was excellent. Two women, Gaylene and Gabby gave us wonderful customer service! However they were told that a 6x12 ft trailer would be brought to them, then they were told they had to pick it up. It was rented out from under us and we had to leave some if our belongings behind. That upsets me greatly! When someone has reserved equipment it should not be rented to someone else. Gaylene from the Main St location was told she could drive to Pixley and pick up a 6x12 and when she got there it was only a 4x8. Someone needs to get their act together! You are messing with people's lives.karen G.
Have customer verify gas gauge level when checking vehicle in and out.Edward or Kriste P.
Excellent service and equipment. An overall excellent experience. I will use Uhaul again.John H.
Relatively new operation , and first time in 25+ years I've rented a trailer, Was an excellent learning experience for both of us, and I think we both were happy.Bill B.
Customer did not leave a comment.James M.
Customer did not leave a comment.Dennis R.
Help me with the fee totalling to almost 200.00 This was extra on top of the fee I already got taken out of my bank for Wed the 5th for a 3 day rental.marie W.
Trailer was dirty inside. The trailer has no previsions for locking trailer to truck. Chain was secured to trailer with carabiners, and no way to lock.STEVE D.
The location did not have the additional items we reserved online (dolly, furniture pads). The location wasn't experienced and could not provide information about rate we were paying.Anna S.
Customer did not leave a comment.CHRISTEN P.